Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Good Economical Refrigerator
on January 7, 2025
Posted by: RonB
[This review was collected as part of a promotion.] Very nice refrigerator for the price. Good storage capacity as well. My only complaint is the temperature setting which I can still not figure out even using the guide. Very frustrating.
[This review was collected as part of a promotion.] Great Frig except that ice maker jams and leaks over drain pan- I have to open door and verify no extra cubes lodged in ice s-dispenser
[This review was collected as part of a promotion.] Really good choice. Well distributed the space between the freezer and refrigerator. It is just a little bit noise sometimes
[This review was collected as part of a promotion.] It was delivered last dec 10, 2024 and the compressor is too noisy.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 653391. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This model was installed in our new home which we moved into 12/7/24. The right side (not the freezer side) swings open and slams into our pantry door. The tech that visited our home to try and fix the dishwasher said that’s how it is, after he checked that the refrigerator was level. He said it was because of the weight of items we had in the door. We do not have the shelves in the door over loaded or even tight with items. He acted like there was nothing he could do even when I asked if there was some sort of stopper we could buy and install. If it was our choice on a brand of refrigerators, we would NOT choose this type/brand due to this annoying problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 653119. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I purchased this refrigerator on 10/31/24. It’s been great thus far. It’s very roomy and quiet. Everything is functioning as it should.
[This review was collected as part of a promotion.] Not sure if I like this refrigerator. Mostly with the refrigerator section. The lighting is not very helpful where it is located in the refrigerator part. There is not a meat drawer and one more door bin would be helpful. I put the temperature on the ideal setting and my eggs frozen since they were on the top shelf.