Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Ice machine a disappoio
on January 11, 2025
Posted by: C3468
[This review was collected as part of a promotion.] Bought this last week. miss an extra drawer for meats that mt last refrigerator has. Biggest issue is the ice machine is very disappointing. It has yet to produce enough ice. It barely drops 15 cubes in 8 hours. Tried to lower temp to see if it would help but it hasn’t going to call for service
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Refrigerator
on January 10, 2025
Posted by: Jane
[This review was collected as part of a promotion.] I bought this refrigerator on a Black Friday special a little more than a month ago. It works fine. I missed noticing that it did not have a cheese and meat drawer, although they fit in one of the door shelves. Door shelves in both sections are a little tight. Would like an extra one in the freezer. The water and ice dispensers in the door often drip on the floor, and the light is too far behind to be of any value. Lights inside the refrigerator are fine. It is as big or bigger than my past frig, but has a bit less space inside. It is a good refrigerator as I get used to it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 10, 2025
Posted by: Low!
from Princeton,NC
[This review was collected as part of a promotion.] It’s good to have a working ice maker again. Also like the water dispenser on the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator 😊
on January 9, 2025
Posted by: DeeDee73
[This review was collected as part of a promotion.] I like the ease of cleaning the shelves in my refrigerator and the light makes it easier to see what you need . The outside is fingerprint resistant and makes it easier to keep clean .
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on January 8, 2025
Posted by: Aasu
from Killeen, texas
[This review was collected as part of a promotion.] I am so happy with this refrigerator installed in my new home and I’m satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice space a lot of storage
on January 8, 2025
Posted by: Aris
from Florida
[This review was collected as part of a promotion.] It's been a great experience since I bought it lots of space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on January 8, 2025
Posted by: Asiaboo95
[This review was collected as part of a promotion.] Pretty good refrigerator; however, i did have an issue with the ice maker at one point. After going to work and removing all the ice from the door, it began to function properly.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Was good, until it quit working after 6 months.
on January 8, 2025
Posted by: MA336
[This review was collected as part of a promotion.] When the refrigerator was working it was great. But after only 5-6 months the relay and/or compressor have quit working. After getting a tech out, these newer 600A fridges that use a new coolant …no one in my rural area has the parts or tools to fix them because they are so expensive. So it appears that because of the manufacturing warranty I’ll get a new side by side fridge.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 654056.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com