Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Very Spacious
on February 23, 2025
Posted by: Whirly
[This review was collected as part of a promotion.] The ice make makes modest amounts of ice. Two maintenance visits and no solution. Previous fridge kept the ice tray full. Otherwise, a very nice fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Space
on February 23, 2025
Posted by: Mama T
from Roswell, GA
[This review was collected as part of a promotion.] I love the amount of space I now have. The side freezer is organized compared to the draw freezer. I don't have to bend all the time! The amount of fingerprints is minimal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 22, 2025
Posted by: Cheri
from Spring, Texas
[This review was collected as part of a promotion.] I like the configuration of the interior of both the fridge & freezer. I like that the ice maker is very accessible as well as the water filter.
What I don't like is that it is very noisy most of the time. Our breakfast room is off the kitchen & it is a constant annoyance to me that we can hear the refrigerator running during meals. Our kast refrigerator, an LG, was noiseless. It never occurred to me to ask about this kind of a noise when we decided on a Whirlpool.
What I don't like is that it is very noisy most of the time. Our breakfast room is off the kitchen & it is a constant annoyance to me that we can hear the refrigerator running during meals. Our kast refrigerator, an LG, was noiseless. It never occurred to me to ask about this kind of a noise when we decided on a Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value for the price
on February 22, 2025
Posted by: MARRICK 214
[This review was collected as part of a promotion.] The ice maker is my favorite part. We love the crushed ice. I also love the exterior which is easy to keep clean.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features!
on February 22, 2025
Posted by: Papa Bear
[This review was collected as part of a promotion.] I bought this refrigerator with my new home and feel it was a good choice for the options that were available.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I do not recommend it
on February 21, 2025
Posted by: Eddie
[This review was collected as part of a promotion.] It was leaking after a month and they took 2 months to fix it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 683021.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Shelves
on February 21, 2025
Posted by: Weezy
from Enterprise, Alabama
[This review was collected as part of a promotion.] I bought this almost two weeks ago and it is not what I expected. I really dislike the shelves. The instore display makes it look as if there is a lot of shelf space. There are gaps between the shelves and small items will fall off of them. It takes the ice maker forever to complete a bin of ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #682831.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #682831.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad I bought this one
on February 21, 2025
Posted by: GEO8
[This review was collected as part of a promotion.] Bought it a week ago, works great! Very quiet, ice comes out great!
Written by a customer while visiting whirlpool.com