Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,856 Reviews)
Rating breakdown 6,856 reviews
5 Stars
3,224
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,218 out of
5,405)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Terrible refrigerator, unbearable noise
on March 7, 2025
Posted by: cps2
from Henderson, Nv
[This review was collected as part of a promotion.] I am completely dissatisfied with this refrigerator, I regret having purchased this model. The compressor/ motor runs almost constantly, and the noise is unbearable. I wish I could return it and purchase an upgraded model that is quieter. My rating of one star is higher than what is deserved. I had a warranty repair check the refrigerator, and the technician Whirlpool sent could not resolve the problem. I am unhappy with both the refrigerator and the warranty service. I have been happy with Whirlpool products I've previously owned, and that was why I again purchased Whirlpool products.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642703Xx5 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642803Xxg or Instagram http://spr.ly/642903XxF. When responding please include your contact information and reference Case # 690594.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642703Xx5 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642803Xxg or Instagram http://spr.ly/642903XxF. When responding please include your contact information and reference Case # 690594.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Features
on March 7, 2025
Posted by: Vkbbb
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, mainly because it was a good price. I like the finish, easy to clean. I love the inside light and the water/ice dispenser. Have not changed water filter yet. It is in an odd place, under the bottom of the fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job
on March 7, 2025
Posted by: Kaleb
[This review was collected as part of a promotion.] The appliance works great, does what it’s supposed to do but it is small on the inside for the freezer and my door seal was also damaged.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 6, 2025
Posted by: mike
[This review was collected as part of a promotion.] fan was not plug in at plant could not use for 6 days till s&s fixed it
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very nice
on March 6, 2025
Posted by: refer
from Lincoln,CA
[This review was collected as part of a promotion.] nice looking refrigerator. Lots of shelves. It has minimum stuff on the door ice & water which I really like. It is very noisey from compressor & fan. Don't like that
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on March 6, 2025
Posted by: Tim3
from Florida
[This review was collected as part of a promotion.] Previously owned a Whirlpool and pleased to repurchase another.
The new one is very noisy while running.
The ice dispenser is extremely noisy.
Both issues unlike the previous one.
I tried to add a short video in space below but can not
The new one is very noisy while running.
The ice dispenser is extremely noisy.
Both issues unlike the previous one.
I tried to add a short video in space below but can not
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 4, 2025
Posted by: Fridge man
[This review was collected as part of a promotion.] The ice and water functions are too close to each other makes a mess sometimes. Quality is good, so fast working good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice ice maker
on March 4, 2025
Posted by: Gvoge62
[This review was collected as part of a promotion.] Nice quiet and efficient unit . Looks nice, easy to clean.spacious and overall a good refrigerator
Written by a customer while visiting whirlpool.com