Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,107 Reviews)
Rating breakdown 6,107 reviews
5 Stars
2,943
4 Stars
1,691
3 Stars
944
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,944 out of
4,981)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Terrible
on March 9, 2024
Posted by: Shanna228
[This review was collected as part of a promotion.] Purchased in February 24th 2024 and the next day the ice dispenser (not the water dispenser) leaks water randomly and fills up tray area and goes down the freezer. Not a happy customer!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2024
Thank you for sharing your insights with us, Shanna228. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 499350.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud noise
on March 16, 2024
Posted by: Renay
[This review was collected as part of a promotion.] Brand new and Makes a horrible loud noice. So embarrassing in front of guests.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Way too loud, up to 62 dB when running.
on April 1, 2024
Posted by: Tisco
[This review was collected as part of a promotion.] Had to return it. The noise level was too high, measuring 62dB. Don't know if it was a bad fan or compressor, but you could hear it at the other end of the house. Had some damage upon delivery, maybe that had something to do with it. I liked the features and look, but could not have that much noise coming from a refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water
on April 2, 2024
Posted by: Webb
from Greensboro, NC
[This review was collected as part of a promotion.] I purchased this refrigerator after my sister purchased a similar model.
I love this refrigerator. My only issue is when I get water it should have a tray to catch the over spill and ice
I love this refrigerator. My only issue is when I get water it should have a tray to catch the over spill and ice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible design
on April 2, 2024
Posted by: Junk
[This review was collected as part of a promotion.] I ce maker broken, freezer does not stay at same temp
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 512067.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not that great
on April 9, 2024
Posted by: Theerthan
from Texas
[This review was collected as part of a promotion.] Been having gargling sounds every now and then. Not sure what’s wrong.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 516506.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Fridge
on April 9, 2024
Posted by: Pink
from Houston
[This review was collected as part of a promotion.] Water not cool when dispenses
Doors and handles not even
Doors and handles not even
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2024
We're sorry to hear that you're having trouble with your refrigerator. We do have some tips you can try to help with the issues you are experiencing with your Whirlpool appliance. Please visit this link for information regarding your dispenser. http://spr.ly/6421wcXAR
Please visit page 4 of this link for instructions on leveling your doors. http://spr.ly/6422wcXAr
Please visit page 4 of this link for instructions on leveling your doors. http://spr.ly/6422wcXAr
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 10, 2024
Posted by: Lucy
from Redondo, ca
[This review was collected as part of a promotion.] Didn’t get to physically see it first and the inside shelves and drawers are a little cheaply made.. Also a lot louder than my old refrigerator. I guess you get what you pay for. It was a good price.
Written by a customer while visiting whirlpool.com