Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,856 Reviews)
Rating breakdown 6,856 reviews
5 Stars
3,224
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,218 out of
5,405)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Unstable and inconvenient
on April 24, 2025
Posted by: Lkn7
[This review was collected as part of a promotion.] Refrigerator rolls forward. Safety hazard. Water filter you have to get on the floor to change. Very difficult
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 713252.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice space!
on April 24, 2025
Posted by: Lisa123
[This review was collected as part of a promotion.] I bought two weeks ago, so far we are enjoying it. However it is "louder" than our previous Whirlpool refrigerator. Just a loud hum when it is cooling and the ice maker seems to be loud as well. We will get used to but was a bit shocked in the difference. Shelf space is good in the fridge and the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Fridge
on April 24, 2025
Posted by: Rene
[This review was collected as part of a promotion.] Our household uses a lot of ice and it would be nice to have a feature to increase ice production.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great Fridge but not like they used to be.
on April 23, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Was excited to get this side-by-side refrigerator as I had one years ago, however I was greatly disappointed by the fact that they no longer supplied a 4th shelf and I had to order one! I also had to order a drip tray. These are items that used to be supplied and are now optional. It just goes to show that the quality has been reduced. Also, I would have preferred to have a brighter light as the older models used a C7 light bulb rather than have the LEDs and I hate the fact that the water filter is no longer inside in the back of fridge. Now it’s at the bottom floor and more difficult to change.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 23, 2025
Posted by: last one
[This review was collected as part of a promotion.] could not turn off ice maker without removing ice bind
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge
on April 23, 2025
Posted by: Fridge
from Raven VA
[This review was collected as part of a promotion.] It is not a heavier made fridge. So sometimes when I open the door, when it's sealed tight, it actually pulls it out from the wall!
It does seem to run a lot for the very little the doors are opened.
Pleased with the look of it.
It does seem to run a lot for the very little the doors are opened.
Pleased with the look of it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge
on April 23, 2025
Posted by: reneeb
from North Carolina
[This review was collected as part of a promotion.] Love the fridge, I do wish the water and ice dispenser were done differently. We often accidentally hit the water dispenser when attempting to get ice.
Over all, love the size and the shelve.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and enough storage capacity.
on April 23, 2025
Posted by: SIRHARVEY
[This review was collected as part of a promotion.] My refrigerator came with the purchase of a new home.
Written by a customer while visiting whirlpool.com