Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
4.1
(6,696 Reviews)
Rating breakdown 6,696 reviews
5 Stars
3,170
4 Stars
1,859
3 Stars
1,044
2 Stars
286
1 Star
337
79%of customers recommend this product.
(
4,163 out of
5,303)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator
Customer Rating
4
Fits my kitchen well.
on January 6, 2026
Posted by: russ2026
from Lehigh Acres, Fla
[This review was collected as part of a promotion.] A good product and worth the money. Enjoying my new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on January 6, 2026
Posted by: Jimmy
[This review was collected as part of a promotion.] There are parts missing. I’ve tried to get in touch with whirlpool and either get transferred to a dead end or can’t get through.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 896880
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
I do not recommend
on January 6, 2026
Posted by: Beat23
from Houston, TX
[This review was collected as part of a promotion.] The blower in the refrigerator went out in 6 months. A brand new refrigerator and already having problems with it. Then it took two weeks for the part for it to show up
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897056
We’re looking forward to hearing from you.
Kari V.
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897056
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great
on January 6, 2026
Posted by: side by side
[This review was collected as part of a promotion.] Yep - great refrig - replaced a noisy one that was icing up in the freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Addition to kitchen!
on January 7, 2026
Posted by: ISMH
[This review was collected as part of a promotion.] We’ve only had the refrigerator for a week but we love it in the home. It looks great, easy to wipe off with no smearing (microfiber cloth). It looks great in the kitchen and is very spacious, providing options of how to store bulky/tall items in various places.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice only baby
on January 7, 2026
Posted by: Mark64
[This review was collected as part of a promotion.] After having my refrigerator a. Short time it has grown on me doing its job if there was one thing I would change the ice and water dispenser are too close so when I want ice only o have water down the front of the appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Need some help
on January 7, 2026
Posted by: Whocares
[This review was collected as part of a promotion.] We bought this refrigerator less than a month ago and the ice maker tonight has zero ice in it. Haven’t used it hardly at all!! Can someone please help!
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 897959
We’re looking forward to hearing from you.
Kari V.
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 897959
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Issues
on January 7, 2026
Posted by: Jo0911
[This review was collected as part of a promotion.] Not happy with the dispenser, the ice maker only makes about 2 to 3 glasses of ice a day. The water dispenser leaks all down the front and on the floor every time we get water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 897990
We’re looking forward to hearing from you.
Kari V.
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 897990
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com