Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
She wanted a side by side.
on September 15, 2025
Posted by: Happy Husband
from GA
[This review was collected as part of a promotion.] ORDERED A WHITE FRIGERATOR TO MATCH ALL OTHER WHIRL POOL KITCHEN APPLIANCES. Very pleased with my all white kitchen. When the wife is happy, I'm exstatic!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on September 15, 2025
Posted by: MyM@
[This review was collected as part of a promotion.] I bought my refrigerator about 2 months ago and I'm delighted with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a good purchase
on September 14, 2025
Posted by: Kathy R
[This review was collected as part of a promotion.] Refrigerator is very loud!!! Does not have a deli meat keeper compartment. Also there should be a water tray under the water/ice dispenser. Every time the water is dispenses, water drips and runs down the front of the refrigerator and leaves a mark.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, October 8, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Review ID# 294361812
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Review ID# 294361812
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate cleans everything well .
on September 14, 2025
Posted by: Pawpaw allan
from Eaton Ohio
[This review was collected as part of a promotion.] It was included in the new home . But we would have chosen whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible
on September 13, 2025
Posted by: WINNIE
[This review was collected as part of a promotion.] It's been less than a month and already my ice dispenser isn't working as of today 9/13. Really???
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797520.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797520.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s ok
on September 13, 2025
Posted by: Old white guy
[This review was collected as part of a promotion.] Not a big fan of side by side refrigerator but it came in the house, would be nice if the water and ice dispenser had a drain so water didn’t go to the floor when it gets spilled still not enough room in the freezer, I guess i will sell it and buy what I really want
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 12, 2025
Posted by: Dluca
[This review was collected as part of a promotion.] I purchased a house that came with this refrigerator and other Whirlpool products. I have been nothing but amazed at how good this refrigerator is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features
on September 11, 2025
Posted by: tommy the man
[This review was collected as part of a promotion.] This refrigerator was in the new house we recently bought and is working great so far.
Written by a customer while visiting whirlpool.com