Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Disappointed
on November 5, 2025
Posted by: DebbieB
from Kissimmee, Fl
[This review was collected as part of a promotion.] I was a little disappointed. I didn’t realize it didn’t have a shelf for cheeses and cold cuts. Also the freezer is smaller than my previous one. Same dimensions
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator
on November 5, 2025
Posted by: LBibford
from Livingston, Texas
[This review was collected as part of a promotion.] I bought this a month ago and it has worked perfectly. Has a very nice look. The only small issue is the motor is a little louder than my other one - but not enough to really complain about.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It is a box! It has no special features
on November 6, 2025
Posted by: Bob 1
[This review was collected as part of a promotion.] Actually it is noisier than the old Samsung. All in all it is about what we can expect.
Compressor is noisy.
Compressor is noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on November 6, 2025
Posted by: New Guy
[This review was collected as part of a promotion.] Looks great, works great, great price That's all I have to say.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love that the shelves are adjustable.
on November 6, 2025
Posted by: Sharon32
[This review was collected as part of a promotion.] My son was kind to purchase this for me. Delivery guys was super efficient and courteous. It has been working with no problems. It has enough room for everything I need. It is just beautiful inside and out!
Written by a customer while visiting whirlpool.com
Customer Rating
5
refrigerator
on November 6, 2025
Posted by: mari
[This review was collected as part of a promotion.] Great refrigerator. The set up was easy and clean
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems to be a pretty good fridge
on November 6, 2025
Posted by: Bobby
from Hattiesburg, MS
[This review was collected as part of a promotion.] We purchased a refrigerator about a month ago and we are pleased with it but we did have to work around an issue with the ice dispenser size. We have to use a small plastic cup to catch the ice because the opening is too small to get most full size glasses under the dispenser. If we try to use a normal size glass, the ice flies everywhere but not into the glass.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not Impressed
on November 7, 2025
Posted by: JoeW
from North Carolina
[This review was collected as part of a promotion.] Replaced a two year and eight month old refrigerator that continually broke down with a Whirlpool because the salesman recommended it. Got it home and the ice and water dispenser leaks and the refrigerator seems to run more than usual. Really not impressed. They surely don’t make them like they used to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 835548.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com