Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
Lemon
on August 25, 2025
Posted by: Cowboys fan!
from Belmont, NC
Ice maker will not make enough ice in 24 hour period. Repairman was sent out 4 times and couldn’t repair the problem. Try to claim excessive use of ice but can only fill up 1 30 ounce cup and 2 16 ounce cups per day.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 783116.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 783116.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
appearance is outstanding
on August 25, 2025
Posted by: gator
from NC
[This review was collected as part of a promotion.] i am very happy with this product - good looking appliance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 25, 2025
Posted by: Heartwood
from savannah, GA
[This review was collected as part of a promotion.] New purchase for new home. all is good so far - ice making working and refrigerator is keeping everything cold
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 25, 2025
Posted by: Carolyn
from Spring, Texas
[This review was collected as part of a promotion.] Very happy with my Refrigerator, Have had no problems with it. One of the best buys I ever made,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Barbara
on August 25, 2025
Posted by: Babs
[This review was collected as part of a promotion.] This is my 2nd Whirlpool refrigerator. This one is like better. A little taller, bigger door shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
None
on August 25, 2025
Posted by: Hotrod
from Louisville, Kentucky
[This review was collected as part of a promotion.] I’m disappointing the product. Our last one was extremely well. This one here is extremely noisy and aggravating.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator top line
on August 25, 2025
Posted by: Puff55
[This review was collected as part of a promotion.] Been little over month so far so good very nice like it a lot she loves it lot room in it and I’ve maker can’t beat it thxs a lot whirlpool
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 25, 2025
Posted by: NoisyWhirlpool
[This review was collected as part of a promotion.] I love the ice maker feature, however the refridgerator makes lots of noise, and I had issues figuring out where the on/off switch for the ice maker was.
Written by a customer while visiting whirlpool.com