Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
Didn't work
on January 1, 2020
Posted by: Cruizer 1
from Missouri
[This review was collected as part of a promotion.] Bought as a scratch and dent , but never installed or hooked up and when we got it home it would not cool. Tried twice to get service and could NOT, so we returned it to the store.
No, I would not recommend this to a friend.
Response from whirlpool.comBy grangn, social care, January 2, 2020
HI Cruizer , we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this Refrigerator in every way
on December 31, 2019
Posted by: LINLINTON
from California
[This review was collected as part of a promotion.] It perfect and offers a lot of Room...So Pretty too!!! I Love It ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Roomy
on December 31, 2019
Posted by: Pegdaggy
from Thorntown,IN
[This review was collected as part of a promotion.] We had to buy a new fridge as our old one died. We purchased this one sight un seen except for photos. Very pleased, however did add a third drawer after we got the fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love everything about it
on December 31, 2019
Posted by: Murray3
from Arlington Texas
[This review was collected as part of a promotion.] Bought this just before Christmas and was a life savior for the holidays.
Not disappointed!!
Not disappointed!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value for cost
on December 30, 2019
Posted by: Vik62
from Jackson Co., NC
[This review was collected as part of a promotion.] It has only been installed for a week, but so far I am very happy with this side-by-side. Nice features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
seems cheaper made than my old whirlpool
on December 30, 2019
Posted by: rgleeson
from fulton Missouri
[This review was collected as part of a promotion.] It stays cold but runs alot .the drawers and shelves seem cheap made. I like the appearance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Bottom of the line
on December 30, 2019
Posted by: scarflady
from Charleston, SC
[This review was collected as part of a promotion.] The freezer takes way too long to make ice cubes. Also, the top part over the crisper comes out whenever you try to open the crisper drawer. the water and Ice dispensers are too near to each other and most of the time when i try to get only ice, I also get a spray of water all over the floor. Do not put this model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, December 31, 2019
Hey scarflady, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Sytle/Size
on December 30, 2019
Posted by: MamawDee
from Lexington, KY
[This review was collected as part of a promotion.] We bought all new machine appliances when our dishwasher needed replacing. This replace our existing Whirlpool refrigerator which was 12 yrs old. Love the shelving and fact that top shelf is low enough to use for gallon of milk. We do have a buzzing noise coming from freezer side which goes away when we push on door. Wish the newer models had the extra door for cheese/cold cuts like older models but I just took that drawer/shelf out of my old whirlpool and put in this one. So I ended up with an extra shelf and drawer. Freezer seems to hold more than older model mainly due to placement of ice maker. Plastic bins on doors don't seem as great of quality as previous but they do the trick. Overall I am very pleased with the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com