Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
News Flash: NEW FRIDGE! NEW FRIDGE!
on June 26, 2025
Posted by: GOATmom
from Marietta, GA
[This review was collected as part of a promotion.] I purchased this 2 weeks ago and am happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
working well.
on June 27, 2025
Posted by: bob27
from warren, ohio
[This review was collected as part of a promotion.] 1 week old and we like it. looks nice in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 27, 2025
Posted by: Bad fridge
[This review was collected as part of a promotion.] Bought my house new with this fridge in it in January came down in February and the fridge was warm inside I need to have the compressor fixed I bought I new one while I was here now we moved in and I will have it repaired
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 28, 2025
Posted by: None
[This review was collected as part of a promotion.] I’m enjoying the new refrigerator that came with my new house.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product
on June 28, 2025
Posted by: Hekilli
[This review was collected as part of a promotion.] Good product. Only wish there was a way to increase ice production. Sometimes you need more ice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I miss the small drawer
on June 28, 2025
Posted by: Isabel
from California
[This review was collected as part of a promotion.] This was a replacement .
I wish it had the small drawer.
I wish it had the small drawer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to change filter.
on June 28, 2025
Posted by: Nice set.
[This review was collected as part of a promotion.] This refrigerator came as a package deal with my new house. I have been very pleased with it so far.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Good except for the ice maker.
on June 29, 2025
Posted by: Hardware
from Alabama
[This review was collected as part of a promotion.] Like the refrigerator but the ice maker quit making ice after a few months. Have to hit the reset button every tray.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 745677
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com