Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Inside fridge light is nice and bright -2 lights
on June 2, 2025
Posted by: none
from Rome, Georgia
[This review was collected as part of a promotion.] The water paddle, too close to the ice paddle.....
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Exactly What You Pay For
on June 2, 2025
Posted by: alec
from Florida
[This review was collected as part of a promotion.] Good fridge but the design on the water versus ice can cause a mess sometimes if your not careful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 2, 2025
Posted by: patti
from vero beach, florida
[This review was collected as part of a promotion.] The ice maker pops out random ice on to our wood floor.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy access to the water and ice *
on June 3, 2025
Posted by: Packman *
[This review was collected as part of a promotion.] I brought my refrigerator about two weeks ago I am very happy with it.*
Written by a customer while visiting whirlpool.com
Customer Rating
2
Drawer track
on June 4, 2025
Posted by: SEJ2323
[This review was collected as part of a promotion.] I bought 2 months ago and the drawer track already broke. Tried to order another track and it’s on back order. They just don’t make appliances like the use too.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 733599.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
We Shall See
on June 4, 2025
Posted by: Muffin305
[This review was collected as part of a promotion.] I bought this because after 26 years, my Maytag died. My brother used to sell appliances and said Whirlpool would be a good one. Let's hope!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good product. Priced very reasonably.
on June 5, 2025
Posted by: Mima
[This review was collected as part of a promotion.] I am happy with my purchase. I like the side by side feature. I am able to see what is in the refrigerator and the freezer without having to dig through the contents.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Well
on June 6, 2025
Posted by: Whitt
[This review was collected as part of a promotion.] This fridge came with my home, and we are overall pleased with it. The shelves are adjustable, there is a lot of space, and it keeps items at the desired temperature. The only thing I don't love is the water dispenser. I wish it was filtered water and the ice is hard to get to with larger glasses without spilling water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com