Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
no very good features..... NO DRAWER FOR CHEESE
on September 29, 2025
Posted by: Henry
from tEXAS
[This review was collected as part of a promotion.] happy with my new refrigerator except didnt have a drawer for cheese and cold cuts.???????????????????
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Creature of habit
on September 28, 2025
Posted by: Timothy
[This review was collected as part of a promotion.] I had purchased a previous model several years ago and it served me well. So it just seemed like an easy option to purchase another.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 28, 2025
Posted by: Clyde 51
[This review was collected as part of a promotion.] Have bought a lot of Whirlpool products and they have all performed well
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!!!
on September 28, 2025
Posted by: MAM58
from Longwood FL
[This review was collected as part of a promotion.] I love my new refrigerator. It is the perfect size and all features work well. My last Whirlpool refrigerator lasted 13 years so the quality of whirlpool speaks for itself.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Roomy and bright inside
on September 28, 2025
Posted by: Bob27
[This review was collected as part of a promotion.] I've had this for two weeks now and I enjoy the style and looks. I like that it is roomy inside has enough lights so I can see every inch inside. I don't like how noisey it is. My 30 year old Amana was so much more quieter.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Filtered water doesn’t come out
on September 27, 2025
Posted by: Josh
from Tennessee
[This review was collected as part of a promotion.] My water output doesn’t work and it’s a new refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 810436
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 810436
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works & Looks Great
on September 27, 2025
Posted by: Sweany
[This review was collected as part of a promotion.] We've had the new fridge almost three weeks and so far, it works & looks great! The only drawback is that it is a bit on the noisy side.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 27, 2025
Posted by: rjm76
[This review was collected as part of a promotion.] The only thing that I don't like is that water drips down from ice dispenser and I need to keep a sponge underneath to keep it from running down the fridge
Written by a customer while visiting whirlpool.com