Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Side by Side fridge and freezer
on May 6, 2025
Posted by: BA_Fridge
[This review was collected as part of a promotion.] Absolutely love this refrigerator. Has ample space in both the fridge and freezer. Easy to adjust shelves for space. Everything stays cold with easy access regardless of where items are placed. The ice and water dispenser work amazing. The water filter is so easy to access and change. 10 out of 10 reccomend this product.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice options for drinks!
on May 6, 2025
Posted by: Susan25
[This review was collected as part of a promotion.] I bought it two months ago and I am delighted that I chose this model.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator
on May 6, 2025
Posted by: Tnapol
from Indiana
[This review was collected as part of a promotion.] Overall, this is a great refrigerator. For the size, it has pretty good capacity and has options for storage and placing of shelves. The drawers are roomy. The only complaint that I have is that the ice maker works a little slower than I’d prefer. It’s fine for just the two of us, but if we had a family I think it would struggle to keep up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful refrigerator!
on May 6, 2025
Posted by: Josie
[This review was collected as part of a promotion.] I bought this a month ago when I needed to replace my old Whirlpool refrigerator. The style is beautiful, and there is so much space in the refirgerator. I love the icing options, and the fingerprintless stainless steel is fantastic!
Written by a customer while visiting whirlpool.com
Customer Rating
4
All functions work well
on May 6, 2025
Posted by: Paul52
[This review was collected as part of a promotion.] Have had this model for 2 weeks and am very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Problems
on May 7, 2025
Posted by: George
[This review was collected as part of a promotion.] Noisy panel in back of freezer raffles . Ice machine does not make much noise ice, plastic arm want pull down.
Response from whirlpool.comBy Branded Team, Consumer Care, May 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 719477.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Time will tell
on May 7, 2025
Posted by: Andy
from Hammond, LA
[This review was collected as part of a promotion.] Seems to be working properly and doing its job. I used it to replace a Samsung nightmare. I am very skeptical of the current refrigerator industry. One thing that I noticed while moving this refrigerator was its light weight. Even though it was about the same size as the Samsung, it was at least half the weight. I also noticed that the compressor noise is much more noticeable on this unit. I fear that some of the weight difference may be in insulation, which is not a good thing. The Icemaker seems to be functioning properly however, the opening and the door dispenser is very short. Any type of insulated water containers have to be tilted at an angle to catch the ice.
It’s only a few weeks old.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge
on May 7, 2025
Posted by: plat71
from Magnolia, TX
[This review was collected as part of a promotion.] Nice refrigerator, lots of door space. Could have used a little larger shelf space, but this one works for now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com