Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good features but could use extra shelf's.
on October 4, 2025
Posted by: Kurt1
from Savannah Ga
[This review was collected as part of a promotion.] Works well. The freezer temperature control seems to not move full range and gets stuck.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 4, 2025
Posted by: Rita
[This review was collected as part of a promotion.] Compresser is a little loud other wise so far am satisfied with my whirlpool refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent
on October 3, 2025
Posted by: Lolo
[This review was collected as part of a promotion.] Excellent choice and roomy inside. The lighting is awesome.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not the best brand
on October 3, 2025
Posted by: Anag
We bought a new house in 2020 and the appliances came with, unfortunately from the beginning the started to turn the breaker off until it completely stopped working yesterday.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424Ao8yM or Direct Message on Instagram at http://spr.ly/6425Ao8y3, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 816410.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Dependable
on October 3, 2025
Posted by: Refrigerator2
from York County, PA
[This review was collected as part of a promotion.] Refrigerator is working as we expected. Just wish it was more energy efficient, and Energy Star Rated.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 3, 2025
Posted by: what
[This review was collected as part of a promotion.] water dispenser water is not cold and hard to use ice dispenser
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could use some function improvements
on October 2, 2025
Posted by: Newhouse
[This review was collected as part of a promotion.] Ice maker and water dispenser are in a weird position so when you go to get ice the cup it’s the water dispenser and gets water every where. Also ice stacks up in channel and doesn’t want to come out in the cup.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice but overkill on energy and noisy
on October 1, 2025
Posted by: Larry75
from western Montana Model: WRS315SDHZ
[This review was collected as part of a promotion.] Refrigerator works well but is very slow to cool. Initial cooling after install took 5 hours. Any time the doors are opened and it warms slightly it takes 1.5 to 2.5 hours to cool. I believe they went overboard on energy use and made the compressor too small. It only draws 1 amp when running which is nice but overkill. It is also quite noisy compared to other units. I am going to add sound deadening material to back and side.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com