Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Finally, a fridge that works
on May 23, 2020
Posted by: Frosty the Snowman
from Colorado
[This review was collected as part of a promotion.] Reasonably priced, roomy, and so far keeping things colder than our old refrigerator did. The ice dispenser is a little overenthusiastic and the lower drawers stick, but the overall design is fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good basic refrigerator
on May 22, 2020
Posted by: pmilk
from Ft. Myers, FL
[This review was collected as part of a promotion.] Have only had it a couple weeks.Freezer things are definitely frozen and refrigerator side is on the coolest setting, which is perfect for us. The only thing we would have liked to see is one or two more options to move the main shelving or this would have been a 5 star review. Oh, it would be nice if there was a way to lock the rollers on the bottom. I had to figure out a way to stop it from rolling when we pulled on the door handles, but this was a minor nuisance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Makes loud knocking noise.
on May 22, 2020
Posted by: Walter53
from Foley
[This review was collected as part of a promotion.] Ice drops out of chute on floor. There are loud noises from freezer section Associated with icemaking. Drawers do not slide easily.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far, so good
on May 21, 2020
Posted by: Lioninwinter77
[This review was collected as part of a promotion.] Purchased frig approximately 30 days ago. So far, so good. Quiet and efficient (moderate settings working fine). My only concerns are frig door when fully loaded swings rapidly ( wondering if the hinge might snap after repeated openings) and lack of a drawer dedicated to meats, cheeses ( in addition to accommodating compartments for vegetables and fruits).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
okay for price
on May 21, 2020
Posted by: brady11115
from HI
[This review was collected as part of a promotion.] i think the design not great to get ice with large glasses because dosent fit and also inital water dispensed is always warm not cold
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 28, 2020
Hey brady11115! At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly at 1-800-253-1301, or via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare.
Written by a customer while visiting whirlpool.com
Customer Rating
5
love it, always wanted one
on May 21, 2020
Posted by: bethjoy
from Fort Wayne, IN
[This review was collected as part of a promotion.] I bought this recently, always wanted one and very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too small
on May 21, 2020
Posted by: DD55
from Florida
[This review was collected as part of a promotion.] My builder put this side by side in and I hate it. No room inside. I have to turn sideways to get anything in or out. Shopping for a new refrigerator!
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 27, 2020
Hey DD55! At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly at 1-800-253-1301, or via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Refrigerator
on May 21, 2020
Posted by: KGG2020
from Katy, TX
[This review was collected as part of a promotion.] I bought the refrigerator a month ago and so far I am pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com