Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
on November 16, 2024
Posted by: Nothing
[This review was collected as part of a promotion.] I started using my fridge a very short time ago. Ice maker not working.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 625128.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good machine!
on November 16, 2024
Posted by: Mark
[This review was collected as part of a promotion.] Good refrigerator. Only one complaint so far. Ice machine is slow.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice/water dispenser
on November 16, 2024
Posted by: Peg1
from Greenville, Ohio
[This review was collected as part of a promotion.] Overall not a bad refrigerator. Has less shelves in the freezer than my last fridge. The light for the water dispenser is terrible. Where the water spout is poorly placed. If you don’t hit it exactly water runs down the front of the regulator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lacking drawer for cold cuts and cheese
on November 16, 2024
Posted by: Dodi
[This review was collected as part of a promotion.] Not happy with how loud it runs! And unhappy with fact there was no cold cut cheese drawer. Other than that satisfied. Hopefully will last as long as my last Whirlpool refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 17, 2024
Posted by: dan76
[This review was collected as part of a promotion.] not really pleases with it. don not like the water diaspencer, the bens not very sturdy and do not like the look of the bottom front
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large refrigerator shelves
on November 17, 2024
Posted by: George
[This review was collected as part of a promotion.] Great looking . Large shelves in the food section.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on November 17, 2024
Posted by: Stephjo28
[This review was collected as part of a promotion.] I bought this refrigerator two weeks ago and am very happy with the craftsmanship, ergonomics, and appearance of my Whirlpool refrigerator!!! It keeps every organized and at the right temperature!! We’ve owned a Whirlpool refrigerator for 14 years and couldn’t have been more pleased!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Refrigerator
on November 17, 2024
Posted by: Ibalb2024
from Colorado
[This review was collected as part of a promotion.] So far it has been an excellent refrigerator. The only thing I would change is the temp control panel which is located inside the refrigerator, It would be nice to the panel on the outside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com