Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
IT RUNS CONSTANTLY.
on October 17, 2025
Posted by: none
[This review was collected as part of a promotion.] I love the refrigerator, BUT IT RUNS CONSTANTLY. I do not open the door more than 6 times per day, and I am in and out quickly. BUT IT RUNS CONSTANTLY. I have had it checked, but they had no idea what to do about it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 17, 2025
Posted by: Kathy
[This review was collected as part of a promotion.] I bought this and when we hooked up the water it leaked all over from a valve in the bottom of the refrigerator. I have a service calll in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 823226.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on October 17, 2025
Posted by: She she
[This review was collected as part of a promotion.] I bought this a month ago and its a nice refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wouldn't buy it myself
on October 16, 2025
Posted by: notafan25
from Marana, AZ
[This review was collected as part of a promotion.] This came with the house. It is the base model and doesn't have a deli tray and there is no after market parts to put in one. Also they left one shelf out. I imagine they did this to save money. If you want a cheap bargain basement fridge this is your go, but if it didn't come with the house I would never have purchased it for my home.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
The compressor is loud
on October 16, 2025
Posted by: Todd
[This review was collected as part of a promotion.] Having owned a Samsung for eight years, I found this model to be loud in comparison other than the noise the functionality is quite good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
none
on October 15, 2025
Posted by: john
[This review was collected as part of a promotion.] got this a month ago and would not give me crusher ice
Written by a customer while visiting whirlpool.com
Customer Rating
5
Finally got an ice maker that works
on October 15, 2025
Posted by: Kimbie
[This review was collected as part of a promotion.] We have had this new refrigerator this for a week now and I love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Door Seals were in effective
on October 14, 2025
Posted by: annoyed by ants
from san diego
[This review was collected as part of a promotion.] Loud and ants have gotten through the door seal. Not enough shelves
Written by a customer while visiting whirlpool.com