Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good Deal
on October 22, 2025
Posted by: FastEddie357
[This review was collected as part of a promotion.] I received a good deal on refrigerator and so far I have not had any problems. However, I have not owned it long enough to see any any problems start occurring.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good size, plenty of room inside
on October 21, 2025
Posted by: G man
[This review was collected as part of a promotion.] Came with the new house very pleased with it, prior to moving I was looking at one for my old house
Written by a customer while visiting whirlpool.com
Customer Rating
4
Small problem
on October 21, 2025
Posted by: Happy man one
[This review was collected as part of a promotion.] But my refrigerator a week ago it’s done a very good job. I did find two problems. One of them. The top shelf is a quarter inch too high. You can’t put a 2 L bottle on the top shelf for the refrigerator. The bottom side shelf where you would could also put a 2 L soda the side rail needs to be a little bit higher. The bottle keeps trying to tip out if I were to use that run that the delivery people very good very nice. It was easy to set up plenty of room for all of the product overall I’m very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious with room for improvement
on October 21, 2025
Posted by: GSN2025
[This review was collected as part of a promotion.] The double doors are nice to have. Easy organization and has a lot of space. The ice maker and water dispenser are very close to each other. When only needing to dispense ice, some water will dispense also come out because of the location and sensitivity of the water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 21, 2025
Posted by: Ka878
[This review was collected as part of a promotion.] Bought this fridge a month ago and I really enjoy it. Nice and spacious.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 21, 2025
Posted by: Lou 1
from St George ut
[This review was collected as part of a promotion.] Only had 2 weeks so far seems to be working good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 20, 2025
Posted by: None
from Pampa, texas
[This review was collected as part of a promotion.] I bought this 2 weeks ago and so far so good. It is the exact same thing as the kenmore i bought for yeas ago except for the stickers on it so hopefully this one lasts more than 4 years
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy a Whirlpool
on October 20, 2025
Posted by: Brian
[This review was collected as part of a promotion.] Bought 3 weeks ago and it will not cool. I lost all of my food and it has yet to be repaired. I was supposed to receive a call in 48 hours but I had to call them days after. Then I was told they need 8 working days to find a repair center. Still no call from them so I wouldn't recommend a Whirlpool
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 824896.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com