Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
on July 24, 2024
Posted by: tmparent
from louisiana
[This review was collected as part of a promotion.] Bought in February as a floor model. It is a noisy model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good machine, but...
on July 24, 2024
Posted by: PeteM
[This review was collected as part of a promotion.] This is the second one I've purchased. This one is in my second home. I had to call CS for some warranty work, the freezer was not getting cold enough to make ice. It's covered under warranty, but still inconvenient.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK refrigiarator
on July 24, 2024
Posted by: artdonna1
from Brunswick, GA
[This review was collected as part of a promotion.] Bought this refrigerator a month ago. It has a difficult time maintaining a consistent temperature on the re-frig side; freezer section temp stays consistent. Ice chute has a tendency to get clogged.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of room
on July 24, 2024
Posted by: Joeanne
[This review was collected as part of a promotion.] I bought this refrigerator two weeks ago I am happy with it. Whirlpool appliance are the best, nice and quiet, reliable. Money well spent.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on July 24, 2024
Posted by: None
[This review was collected as part of a promotion.] Ice maker is very poor..would not buy this model again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422cVSMr or Direct Message on Instagram http://spr.ly/6423cVSMT , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568085.
We’re looking forward to hearing from you.
Harmony G.
We’re looking forward to hearing from you.
Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 24, 2024
Posted by: Phil
[This review was collected as part of a promotion.] It works good but it has a loud fibration when compressor is running. How do we get service person under warranty to come fix? Thanks Phil
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirly
on July 24, 2024
Posted by: Peter
[This review was collected as part of a promotion.] Bought a week ago love the spacious room in the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water Dispenser
on July 24, 2024
Posted by: Kat 68
[This review was collected as part of a promotion.] The only thing I don't like is the ice and water. When get ice, if you aren't careful you will push the water at the same time. It isn't set up quite right for me and my family.
Written by a customer while visiting whirlpool.com