Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Not that great
on June 23, 2024
Posted by: Angy
[This review was collected as part of a promotion.] The freezer portion is small and hard to organize things. Not a good layout.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 24, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #555410.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #555410.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 23, 2024
Posted by: Wayne
from mn
[This review was collected as part of a promotion.] The drawers are hard to open and close when there is anything in them even if it isn't heavy. I tried soaping the sides. Did not help much. I like the size of the drawers. I wish there was a top drawer for cheese etc.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s ok
on June 23, 2024
Posted by: Enrique
[This review was collected as part of a promotion.] Holds great temperature; has small space in the fridge,
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 23, 2024
Posted by: Thomas C.
[This review was collected as part of a promotion.] I wanted a temperature gauge that displays a digital temperature reading. But this unit does not have that. I could not tell from the website if the unit had this feature or not. Overall I’m happy but dis-satisfied because I had to purchase thermometers and put them inside the fridge so that I know the temperature.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 24, 2024
Posted by: Heidi
from Huntsville,Texas
[This review was collected as part of a promotion.] It’s okay. Do not like the stainless steel. Doors hard to keep shut
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lame features, decent chill
on June 24, 2024
Posted by: PinkTTbeb
from New hampshire
[This review was collected as part of a promotion.] Bought this 6 months ago and its mostly ok. The water filters are not great and the two switches for ice/water in-line with each other is annoying as you will sometimes accidentally press both and make a mess: not kid friendly in the least. It cools food just fine so thats alright. Just annoyed with the other features.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fixed shelving placements
on June 24, 2024
Posted by: DavidinSP
[This review was collected as part of a promotion.] Overall a great fridge for the money, I just do not like the fixed shelving placements.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on June 24, 2024
Posted by: Expected
[This review was collected as part of a promotion.] Happy with the refrigerator, works perfectly and as expected
Written by a customer while visiting whirlpool.com