Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Love the features it offers
on October 27, 2025
Posted by: Pete
[This review was collected as part of a promotion.] I bought the side by side about 3 weeks ago and love it
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple and easy
on October 27, 2025
Posted by: Friedge
[This review was collected as part of a promotion.] I had this from a month ago in a new construction home, it works well so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointing output from a trused brand
on October 26, 2025
Posted by: Jarett
[This review was collected as part of a promotion.] This is my second Whirlpool refrigerator purchased in approximately the last 5 years. This one was purchased to match the decor in our new home. The previous purchase was a step up from this one and we were very happy with it. However, this one has controls that are more manual and an ice output that is disappointing to say the least.
The snowflake indicator is labeled to control "refrigerator temperature" and the slider is for the freezer. But according to the quick start guide it is both although it does not tell you how to tell when you're moving the refrigerator or freezer temperature.
The ice output was so low we searched on line for troubleshooting and found nothing to solve the issue. We finally put in a service call and the technician showed us how to set the temperature to get more ice. The output is better but not what we previously experienced on our other model.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great as it should
on October 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything works as it should for now. Looks great and fu ctikbs
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not great features
on October 25, 2025
Posted by: bill
from arkansas
[This review was collected as part of a promotion.] Had 3 weeks now. Ice bin is way too large taking up too much room in the freezer. Shelves in freezer don't extend all the way to back wall. I realize this probably is to allow air circulation but still this limits capacity. Shelves don't slide forward to allow easier access to frozen foods & are locked in place & difficult to repostion. Water dispenser is very smooth/slick & glass tends to slide off (down) when filling water. I put a clear piece of package tape over the curved portion glass rests against to help.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we need
on October 25, 2025
Posted by: TheBean14
from Olathe, KS
[This review was collected as part of a promotion.] I like the fridge. It suits our family’s needs. I love the different temperature settings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice looking fridge
on October 25, 2025
Posted by: Benjy
[This review was collected as part of a promotion.] Great fridge, but it
Had one thing wrong
had to adjust the ice maker tray, hit the water supply hose. Fixed myself. Also has a small opening for ice from the door.
Had one thing wrong
had to adjust the ice maker tray, hit the water supply hose. Fixed myself. Also has a small opening for ice from the door.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek and attractive
on October 24, 2025
Posted by: Amanda
from Northern Arizona
[This review was collected as part of a promotion.] Mostly really satisfied, however, in my small home with an open floor plan, it seems a bit noisy. Especially the ice maker, but also when the compressor kicks on. Perhaps all refrigerators would seem noisy in this space. Otherwise, nice looking, spacious, and seems to do it's job well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com