Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Not flashy, yet a solid fridge
on April 14, 2021
Posted by: beth
from Santa Barbara CA
[This review was collected as part of a promotion.] I bought this two weeks ago and so far so good. It’s smaller than my old fridge, yet I knew that at point of purchase. Having said that, it does have some great features. The door shelves are deeper, so they hold more little jars or large milk jugs. It is also a smaller footprint in our kitchen which is why I purchased it (older home and a smaller fridge fits the space better). The ice maker is in the top of the freezer section, which I prefer over our previous door version. It makes great crushed ice and has a light on the exterior for night use. I purchased some acrylic storage bins to help me organize the inside. Overall this is a great fridge. I have a feeling it will be a wonderful, trust worthy friend to our food and family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent Fridge
on April 13, 2021
Posted by: BudgetKB
from Port St Lucie, FL
[This review was collected as part of a promotion.] It was what I could afford and it gets the job done. The freezer compartments is extremely small which makes it really hard to store bags of meat. Also don't like the water dispenser location because when trying to get ice it is so easy to press on the water instead
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Does the job.
on April 13, 2021
Posted by: Na*****
from St. Louis, MO
[This review was collected as part of a promotion.] Just wish it was a bit bigger. The fingerprint resistance does better than some other brands.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's okay, but not worth the price
on April 12, 2021
Posted by: Reyna
from Ca
[This review was collected as part of a promotion.] I bought this about 6 months ago and am a bit disappointed about the quality for the price. The refrigerator portion is great, but the freezer portion is arranged in a way that it doesn't hold very much. I would still love the purchase if that was the main con. However, the setup for the water and ice is awful! There is not a proper drip tray and the water and ice levers are so close together that I've accidentally pressed the water button while trying to get ice, which makes a huge mess. Even when being overly cautious to avoid touching the water button, the ice comes out in all directions, which still causes a mess. Water runs down the front of the door almost every time regardless of how it is used, so I've pretty much given up on keeping that water stain off of the surface. Overall, this product does the job, but I'm still disappointed that I thought I was making a great purchase that would benefit my home in the long run. I wish I had just bought a cheap basic fridge and then saved up to get a better model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage.
on April 12, 2021
Posted by: Beachykeen76
from Round Rock, TX
[This review was collected as part of a promotion.] Do not buy this product. It is LOUD, the top shelf is freezing everything in the fridge. The drawers don't work smoothly and the shelving is awkward. Stay away!
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, April 15, 2021
Hey Beachykeen76, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on April 12, 2021
Posted by: Whirlpool
from Stockbridge, Ga
[This review was collected as part of a promotion.] The refrigerator is a great asset to my home and I would recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my fridge!!
on April 12, 2021
Posted by: AmyB
from Coaldale, PA
[This review was collected as part of a promotion.] I absolutely love my fridge! Finally got the one I always wanted
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water and Ice system a nightmare
on April 11, 2021
Posted by: becky789
from Prescott, Az
[This review was collected as part of a promotion.] I bought this Whirlpool 36 inch Wide S/S 24 cubic ft. about 3 weeks ago.
1. The architecture of the water & ice is a pain in the neck. I have yet to get ice or water that it doesn't drip down the front of refrigerator on to the floor. The space for water & ice is not enough space for a normal glass. When you try to get ice it usually hit the water unit at the same time and water spills all over.
2. The ice maker in the freezer takes up to much space. It would have been nice to have an extra door shelf.
3. The inside of the refrigerator is big enough for our needs and we are happy with it.
4. The unit seems to be a little nosier then our previous unit.
5 I do like the no fingerprint stainsteel
1. The architecture of the water & ice is a pain in the neck. I have yet to get ice or water that it doesn't drip down the front of refrigerator on to the floor. The space for water & ice is not enough space for a normal glass. When you try to get ice it usually hit the water unit at the same time and water spills all over.
2. The ice maker in the freezer takes up to much space. It would have been nice to have an extra door shelf.
3. The inside of the refrigerator is big enough for our needs and we are happy with it.
4. The unit seems to be a little nosier then our previous unit.
5 I do like the no fingerprint stainsteel
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com