Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Be aware of these features!
on October 28, 2025
Posted by: P.A.
from Florida
[This review was collected as part of a promotion.] I purchased this refrigerator because it was on sale. It had a nice finish and lots of room. However, my family and I don't like the way the water dispenser is designed. Unfortunately, when you use larger tumblers (which is what we use for ice water every day) it hits the water dispenser first spraying water all over the place. We are also disappointed in the ice maker and the refrigerator as they are very loud when running.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #829631.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #829631.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on October 28, 2025
Posted by: drops
[This review was collected as part of a promotion.] This refrigerator replaced my older model and the improvements were excellent.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product for a great price!
on October 28, 2025
Posted by: Springzoo
[This review was collected as part of a promotion.] Refrigerator is great. Issue with the ice machine. Hoping to get that resolved soon.
Written by a customer while visiting whirlpool.com
Customer Rating
3
So loud
on October 27, 2025
Posted by: D-ann
[This review was collected as part of a promotion.] Bought the refrigerator about a month ago. It’s cold, it works, but it is SOOO LOUD. I’ve never had a refrigerator that’s so loud. Sounds like the oven is on, allll day. No wonder it was on sale. I’d have spent more to get a quiet one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best Fridge
on October 27, 2025
Posted by: Bob54
[This review was collected as part of a promotion.] Great appliance.!!!!!! Will buy another appliance. Great friendly staff
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fair Product
on October 27, 2025
Posted by: TerriR
[This review was collected as part of a promotion.] This refrigerator was included with the villa we purchased. I find that as it’s a side by side refrigerator the freezer part has minimal space as does the the fridge part itself. I had it on what they recommended as ideal setting but water was freezing in my water jug so I turned it back one setting.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor Ice making function
on October 27, 2025
Posted by: Lizg
[This review was collected as part of a promotion.] Had this now for just over a month. Like the size and the overall look of my Refridgerator, however…..
VERY DISAPPOINTED in the Ice Maker!! Very slow to make ice- approx 8 cubes every 3 hours!! I use alot of ice and this is just not enough. My previous Whirlpool made ice much quicker than this. Finding I am having to buy ice from the store to top it up for my requirements! Think again about buying this refrigerator if you ice often.
VERY DISAPPOINTED in the Ice Maker!! Very slow to make ice- approx 8 cubes every 3 hours!! I use alot of ice and this is just not enough. My previous Whirlpool made ice much quicker than this. Finding I am having to buy ice from the store to top it up for my requirements! Think again about buying this refrigerator if you ice often.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love how much room it has
on October 27, 2025
Posted by: Patty
[This review was collected as part of a promotion.] I bought this a few weeks ago and I’m extremely happy with it
Written by a customer while visiting whirlpool.com