Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
So much room
on March 21, 2024
Posted by: Fridge
from Saint Anne, IL
[This review was collected as part of a promotion.] Love the fridge and the space it provides, I will say its a bit taller than listed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaky water dispenser
on March 21, 2024
Posted by: Vanessa
from Phoenix, AZ
[This review was collected as part of a promotion.] I've had this fridge for 4 months. Overall a good fridge but the water dispenser sticks out too much and leaks down the front of fridge leaving a water stain. I am constantly whipping it up and the water stain will not come out
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Vanessa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 505653.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Runs constantly for 45 minutes -hour!!
on March 23, 2024
Posted by: Frozen hot
[This review was collected as part of a promotion.] Second Whirlpool refrigerator after first new purchase new leaking gas!! This 2nd refrigerator runs constantly for 45 minutes, shuts off for 15 minutes then starts running again! When it runs, it’s louder than any refrigerator we have ever owned! We have it set one setting lower than ‘normal’ however, it still runs constantly and loudly. Do we need a service company to come look at this refrigerator? Not a pleasant experience with this Whirlpool Refrigerator!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Frozen hot. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 506538.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really nice refrigerator!
on March 24, 2024
Posted by: Prplgrl58
[This review was collected as part of a promotion.] This refrigerator is quiet and keeps everything cold or frozen as needed! Looks great too!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on March 25, 2024
Posted by: Amie
[This review was collected as part of a promotion.] I am so happy with the refrigerator. It is working great and looks so nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator!
on March 25, 2024
Posted by: Jesse975
from Orange City, FL
[This review was collected as part of a promotion.] This Whirlpool refrigerator came with our new construction home and I couldn't be happier. It is nice and works great. I'm not usually a fan of side-by-side refrigerators, but this one has changed my mind. It is still spacious.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on March 25, 2024
Posted by: carltdl5480
from Festus, Mo (St. Louis Area)
[This review was collected as part of a promotion.] Runs very quietly and we love the side by side - never lose anything in the freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 25, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] Appliance is very loud.
Doors need to be adjustable as they swing open with no catch.
Temp is not as cold as it should be per the setting.
Doors need to be adjustable as they swing open with no catch.
Temp is not as cold as it should be per the setting.
Written by a customer while visiting whirlpool.com