Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
POOR QUALITY
on August 23, 2021
Posted by: Gilly
[This review was collected as part of a promotion.] RUST SPOTS UNDER THE DOOR HANDLES, UNABLE TO REMOVE THEM
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, September 9, 2021
Hey Gilly,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water dispenser leaks
on August 22, 2021
Posted by: Open Heart Bob
from Jacksonville
[This review was collected as part of a promotion.] The water dispenser leaks down front of freezer door after each use. This leaves a stain of the freezer door. I have tried everything to stop the leak without success.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Basic refrigerator
on August 22, 2021
Posted by: Island Mom
from Hawaii
[This review was collected as part of a promotion.] Our refrigerator broke and this was the only side by side in stainless steel available. However only the doors are stainless steel. Basic with water and ice dispenser Price is good for a basic refrigerator. Would like a manual specific to this refrigerator and not a generic manual for different models. Needed to search online for some information. Drawers don’t have any rollers so need to open carefully. A little flimsy. Overall ok for a basic frig
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on August 22, 2021
Posted by: RNme09
from Denver, Colorado
[This review was collected as part of a promotion.] Our new build came equipped with this refrigerator and its perfect for my husband and I.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water and Ice leaking
on August 22, 2021
Posted by: Php22
[This review was collected as part of a promotion.] The water from the spout always leaks and Ice falls out of the dispenser on its own randomly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Worked well the first year.
on August 22, 2021
Posted by: fixed after one year
from Durham NC
[This review was collected as part of a promotion.] This whirlpool worked well the first year. The second year I had to get it fixed. It is working welll after I had to get it fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what they used to be
on August 21, 2021
Posted by: JERH
from Paducah, Ky
[This review was collected as part of a promotion.] My
Last whirlpool fridge I bought used and it lasted 10 more years after I had it. This one is 7 months old, and already has multiple problems. They did pay to have everything fixed since it’s under warranty.
Last whirlpool fridge I bought used and it lasted 10 more years after I had it. This one is 7 months old, and already has multiple problems. They did pay to have everything fixed since it’s under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything we wanted in a new fridge!
on August 21, 2021
Posted by: GoCards
from Republic, MO
[This review was collected as part of a promotion.] Our old refrigerator came with the house and unexpectedly conked out. We got this new fridge by Whirlpool and it’s fabulous! Every feature we were looking for and some we didn’t expect for the price point. Very pleased. Home Run Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com