Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Poor functionality
on December 23, 2023
Posted by: Lock
from Scottsdale, AZ
[This review was collected as part of a promotion.] No tray under water/ice dispenser. Causes excess water to splash on the floor wen the freezer door is opened.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
e are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 24, 2023
Posted by: Dale65
[This review was collected as part of a promotion.] Absolutely love this side by side and the adjustable temperatures
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful Refrigerator.
on December 26, 2023
Posted by: Dotti
from Florida
[This review was collected as part of a promotion.] I bought this Whirlpool Refrigerator the beginning of December for a Christmas present from me to me and I am absolutely so pleased with this.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it, but the fingerprints, not so much.
on December 26, 2023
Posted by: Tina
from Florida
[This review was collected as part of a promotion.] Love this appliance! Great engineering, attractive, filter is easy to change. I would give it a 5.0 star but it does show fingerprints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 26, 2023
Posted by: Charlie
[This review was collected as part of a promotion.] Am satisfied with fridge but wish it included a complete manual. Had to search web to find water filter part no and how to change.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 26, 2023
Posted by: duke
from trenton tn 38382
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and the refrigerator and freezer work great, but the ice maker doesn't make enough ice.I takes a week to get half full of ice.I may need to schedule service for the ice maker.I get water from the door and it works good.the temp in freezer is 0 to 3 degrees,the fridge maintains 35 degrees.Dont understand why ice maker doesnt make enough ice
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like it
on December 26, 2023
Posted by: Karen
[This review was collected as part of a promotion.] I like it but I don’t…..it sounds like a desiel truck is running in my kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 26, 2023
Posted by: Penny
[This review was collected as part of a promotion.] Enjoy my new frig, lots of room and ice and water in door
Written by a customer while visiting whirlpool.com