Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
Horrible Refrigerator
on November 27, 2023
Posted by: Superintendent
[This review was collected as part of a promotion.] It is the worst refrigerator I have ever owned. Even with the freezer set at its coldest not nearly enough ice is made for one person (namely me). I don't use its ice for coolers or similar. I just use it for ice water and a few other drinks. I have to go to a store and buy a bag of ice every few days! That is intolerable. It is very noisy as well, but I could live with that. The ice situation is so insufficient I intend to purchase another brand refrigerator and dispose of this one.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Superintendent1. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 437140.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator
on November 27, 2023
Posted by: Carmen
[This review was collected as part of a promotion.] My Fridge freezer side of the door sometimes pops open and doesn't close all the way.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 27, 2023
Posted by: Doug
from Southlake TX
[This review was collected as part of a promotion.] Noisey ice maker. How do I move the shelves in the freezer. Only shelves no bins. Food slides of the shelves.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Large and roomy
on November 27, 2023
Posted by: House
[This review was collected as part of a promotion.] Great look, the water dispenser is placed in front of the ice dispenser does take some learning not to spray yourself
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Frig
on November 27, 2023
Posted by: Kan 1
[This review was collected as part of a promotion.] Works great! No problem or complaints so far. Thank you
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 28, 2023
Posted by: tammy
from Havelock, NC
[This review was collected as part of a promotion.] My all new Whirlpool appliances were installed late summer and so far I couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs more shelving
on November 28, 2023
Posted by: MHarsh
from Arkansas
[This review was collected as part of a promotion.] I wish there was more shelves on both sides of our new side by side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on November 28, 2023
Posted by: Elizabeth
[This review was collected as part of a promotion.] This is new in my house I can’t make ice 🧊 I don’t know why
Written by a customer while visiting whirlpool.com