Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Average but not Amazing
on November 21, 2023
Posted by: Ozzy
[This review was collected as part of a promotion.] Ok refrigerator but having the water filter under the door is pretty lame. Leaks water all over the floor when you remove the used filter during replacement. I'm not so impressed with the filter either. It doesn't seem to filter as the type of filter in our old GE refrigerator. On the plus side the ice crusher seems to work well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features except the loud, continuous noise.
on November 22, 2023
Posted by: Linda63
from Bend, Oregon
[This review was collected as part of a promotion.] Purchased the refrigerator as part of a new kitchen package. Although the temperature is good, it is extremely loud and constantly runs. Very hard to sleep at night.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 24, 2023
Posted by: Robin
[This review was collected as part of a promotion.] The refrigerator was a package that I received when I bought my home . Although it’s a beautiful refrigerator the doors are very flimsy. When you open them they automatically just swings open with no co tell and bang the cabinets all the stuff on the door immediately starts to rattle and cling together the doors are way too loose.
Written by a customer while visiting whirlpool.com
Customer Rating
5
nice and roomy
on November 25, 2023
Posted by: pB can-do
[This review was collected as part of a promotion.] gift from my sister, she didn't want stainless appliances...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 27, 2023
Posted by: Unhappy Customer
from Birmingham, AL
[This review was collected as part of a promotion.] Refrig makes a constant noice from the back and I've been trying to get a tech out for 2 weeks. Everytime I book an appointment I later get a text that that day is no good. I just bought the refrigerator a month ago so to say the least I am not happy at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Hi Unhappy Customer,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 436971.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 436971.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best fridge….
on November 27, 2023
Posted by: Joe48
[This review was collected as part of a promotion.] I bought this to replace another Whirlpool refrigerator that was not working for us,and I am so glad we did.It is the best chance we have made in appliances!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great lighting & temperature is nice n cold
on November 27, 2023
Posted by: Queenie
from Alexandria Louisiana
[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago & I simply love it! Regulating temperature took a while ,but finally got it set where I need it to be on temperature
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the size
on November 27, 2023
Posted by: NeNe52
from Wichita, Ks
[This review was collected as part of a promotion.] Love that I purchased this Refrigerator, I just love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com