Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Spacious and modern!
on October 29, 2023
Posted by: BJ5230
from North Carolina
[This review was collected as part of a promotion.] Very pleased with my new refrigerator after having so many problems with my previous one for over a year!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything I needed
on October 29, 2023
Posted by: Mommared36
from Manchester Ohio
[This review was collected as part of a promotion.] Purchased this refrigerator about 3 weeks ago and love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator
on October 30, 2023
Posted by: Dillybob67
[This review was collected as part of a promotion.] We purchased this refrigerator two months ago and are highly pleased with it. It is very stylish and spacious. It is easy to clean and maintain and my family loves the icemaker. We would recommend this refrigerator to anyone looking to purchase one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good for the money.
on October 30, 2023
Posted by: Etta76
from Estero, FL
[This review was collected as part of a promotion.] For the money a good product. For a side by side, decent space in fridge and freezer. A couple of features that could improve this model: redesign the water dispenser-too close to outer edge which can lead to water dripping down front of door; better lighting in the outside dispenser-it is towards the back which doesn’t help much since ice & water dispensed more to the front. And purely an aesthetic issue: at the front legs of the unit, put a better coverage plate to cover exposed mechanics. We have had the unit operational for less than a week, so time will tell if we made the right choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36-inch Wide Side-by-Side Refrigerator - 24 cu. ft
on October 30, 2023
Posted by: Ahmed
[This review was collected as part of a promotion.] Very good product still the first month of use, so very early to provide accurate feedback
Written by a customer while visiting whirlpool.com
Customer Rating
1
no leveling legs
on October 30, 2023
Posted by: poor design
from lincolnton Ga,
[This review was collected as part of a promotion.] there are no pads to level and it keeps rolling away from the wall ????
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 2, 2023
Hi poor design,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 420215.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 420215.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge; cannot remove ice bin.
on October 31, 2023
Posted by: DianeMM
from Calabash, NC
[This review was collected as part of a promotion.] So far so good.
We have to get used to the smaller ice cubes as our other refrigerator made bigger ones.
I tried to see if I could remove the ice bin so I can see the on and off switch and the arm. I cannot remove the ice bin. The illustration in the instruction book looks different than what we have.
We have to get used to the smaller ice cubes as our other refrigerator made bigger ones.
I tried to see if I could remove the ice bin so I can see the on and off switch and the arm. I cannot remove the ice bin. The illustration in the instruction book looks different than what we have.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value
on October 31, 2023
Posted by: kbdjbd
from Houston, Texas
[This review was collected as part of a promotion.] I bought this a couple of weeks ago. It takes a few days to achieve the final temperature. Had to set it on "max" cool to properly chill the refrigerator. Not so with the freezer side. It reached -1 within a day or so. As some have said, it is slightly noisy. Not the ice maker, but the compressor. Over all, we are very happy with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com