Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Refrigerator
on September 24, 2023
Posted by: Darlinsgal
from Guthrie, OK
[This review was collected as part of a promotion.] This is the second refrigerator we’ve bought exactly the same due to a move. We love it, but this second refrigerator runs really loudly. The first one didn’t sound like this one does. We are going to see what Whirlpool will do about this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer leaking water and not freezing food
on September 24, 2023
Posted by: Lila A
from New Jersey
I got this fridge 3 weeks ago. This morning I woke up to water in kitchen coming out of ice dispenser. Freezer built ice overnight and stopped cooling. I sat it up to coldest temperature and still not freezing food. I called the store I bought it from. I really don’t want it in my kitchen anymore
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2023
Thank you for sharing your insights with us, Lila A. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 401233.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of room for our needs.
on September 25, 2023
Posted by: Preacher
from Manning, South Carolina
[This review was collected as part of a promotion.] Now we have ice on demand, and a water dispenser. Old refrigerator had to fill ice trays.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
good
on September 25, 2023
Posted by: javier
[This review was collected as part of a promotion.] i like it a lot. thing has made my life s sweet joy ride compared to when I didnt have it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just the right size!
on September 26, 2023
Posted by: WacoRon
from Waco, Texas
[This review was collected as part of a promotion.] Last fridge was too large for my kitchen. Perfect size and keeps everything at just the right temperature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker uses too much space in freezer
on September 26, 2023
Posted by: Mar L
from Whittier CA
[This review was collected as part of a promotion.] Ice dispenser terrible hits water trying to fill glass
Only 2 bins in refrigerator motor very noisy needs 1 more shelf
In fridge like to trade for 28 cu ft with freezer door ice maker
Only 2 bins in refrigerator motor very noisy needs 1 more shelf
In fridge like to trade for 28 cu ft with freezer door ice maker
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2023
Thank you for sharing your insights with us, Mar L. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 402370.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on September 27, 2023
Posted by: P&POverton
from Henderson NC
[This review was collected as part of a promotion.] The refrigerator is great. The features are good. Have no issues with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s ok
on September 27, 2023
Posted by: Bobbiebrew
from Florida
[This review was collected as part of a promotion.] This refrigerator came with the house when we bought it brand new. It’s small inside (having been used to a French door) it’s hard to get used to. The ice maker makes very little even though we’re just 3 people.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com