Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Very pretty ~ however am a little disappointed
on August 28, 2023
Posted by: Pretty on the outside.
from Clarksburg WV
[This review was collected as part of a promotion.] I have had this for almost 2 months. I am not a fan of the plastic parts inside. The drawers do not move properly & stick as of the shelves will come out too….this my first refrigerator after having a Kenmore for 34 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Keeps food cold. Works like a refrigerator.
on August 29, 2023
Posted by: Frig
from U.S.A/
[This review was collected as part of a promotion.] Keeps food cold. Works like a refrigerator. Stop it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I will NEVER buy another Whirlpool appliance!
on August 29, 2023
Posted by: UNsatisfied Customer
from Harrisburg, PA
[This review was collected as part of a promotion.] I bought 4 Whirlpool appliances 8 months ago. I've had repair work done on 3 of them, including this model refrigerator.
Currently, the fridge is not working and the freezer is actively defrosting/ melting as I sit here typing this. Their designated repair team will be here Friday... after all my food goes bad.
I will NEVER buy another Whirlpool appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 8, 2023
Thank you for sharing your insights with us, UNsatisfied Customer It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 382722.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Serviceable
on August 29, 2023
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] Replaces 25ft3 Maytag. Door shelves not as sturdy and refrigerator shelves need more adjustment points. Chilled water dispenser barely cools water before dispensing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
much quieter than the fridgeair
on August 30, 2023
Posted by: sallyjr
from Muncie, IN
[This review was collected as part of a promotion.] My one year old fridge took a dump so I had to get a new one quickly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value!!
on August 30, 2023
Posted by: Ryan
from Indiana
[This review was collected as part of a promotion.] The refrigerator is well built and quiet. I love the stainless steel look and feel. I only wish they would put the weight limit for the glass shelves in the owner’s manual.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator Model: WRS315SDHZ
on August 30, 2023
Posted by: M C.
from Lake Conroe (Willis) TX
[This review was collected as part of a promotion.] We love it! It does an excellent job and is very efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 30, 2023
Posted by: Peaches
from Arizona
[This review was collected as part of a promotion.] Came with house i recently purchased , I love it. It works exactly as needed
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com