Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
It will do
on July 29, 2023
Posted by: KJohn
from Florence, MT
[This review was collected as part of a promotion.] The refrigerator came with the spec home we purchased. The refrigerator is small. I thought it was missing a shelf but I guess it comes with three shelves. I have to set the freezer to very cold so the ice maker can keep up and then items in the refrigerator part also freeze. The water dispenser in the door only has a small, slow flow.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I prefer freezer on the bottom.
on July 30, 2023
Posted by: MsMary
from Sanford FL
[This review was collected as part of a promotion.] This refrigerator came with my house but I prefer one with a freezer on the bottom. This refrigerator works very well and is fine for now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Review Whirlpool Refrigerator
on July 30, 2023
Posted by: KDH col
from North Carolina
[This review was collected as part of a promotion.] I bought this a little before 4th of July. The first arrival was damaged so I sent it back before it even made it into the house. A second refrigerator came about a week later and so far it has been great. I like that the shelves are large.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice ice and water dispenser.
on July 31, 2023
Posted by: Trez
from Huntingdon Valley, PA
[This review was collected as part of a promotion.] This refrigerator seems to be a great purchase. We replaced a 15 year old Whirlpool refrigerator whose ice maker began to leak and this new one seems to be good upgrade. My old refrigerator did have a meat crisper and the two bottom crispers on the new refrigerator do not seem as nice as the previous 15 year old model. Otherwise, it really is a nice looking refrigerator that seems to do the job a refrigerator should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on July 31, 2023
Posted by: JenD
from Davenport, IA
[This review was collected as part of a promotion.] My husband and I bought this refrigerator about a month ago after our last one died. I am in love. My dream was to have Stainless Steel appliances, and this one does not disappoint. Very quiet and very cold. I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great side by side
on July 31, 2023
Posted by: Steve
from New Hampshire
[This review was collected as part of a promotion.] Shelving very adaptable keeps food very cold and at the right temp.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not functioning properly
on July 31, 2023
Posted by: John
from Glendale Az
[This review was collected as part of a promotion.] I am not happy because this refrigerator is not cooling well
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, August 1, 2023
Thank you for sharing your insights with us, John. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 364778.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator so far.
on July 31, 2023
Posted by: Annie
from Louisville, Ky
[This review was collected as part of a promotion.] Bought fridge in July. So far seems to be good product. Wish it had a third drawer for cold cuts. Takes about 3 to 4 days before it makes ice. Other than that i like it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com