Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
Not great
on July 28, 2023
Posted by: Naza
from Princeton, tx
[This review was collected as part of a promotion.] This fridge does not work. It freezes one minute and defrosts the next. Everything in the fridge compartment ends up growing mold. Feels more like a cabinet. I have called to have it exchanged but company is telling me stories. Can y’all just come get the fridge so I can buy a working one?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 28, 2023
Thank you for sharing your insights with us, Naza. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 363251.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Happy!
on July 28, 2023
Posted by: liebchen7
from Bunn, NC
[This review was collected as part of a promotion.] I am so happy with my fridge and finally able to keep food. It was a long battle to finally get either a replacement for my old fridge through my warranty or a buyout. I took the buyout and researched on picking the right fridge. Extremely happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excelente producto
on July 28, 2023
Posted by: Refri
from Kissimmee
[This review was collected as part of a promotion.] Muy amplio el refrigerador, excelente producto y estoy muy feliz con el
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Fridge
on July 28, 2023
Posted by: GaPeach
from Lake Park, GA
[This review was collected as part of a promotion.] My fridge is very nice but for some reason even on the coldest temperature, the water out of the door is not that cold or I would’ve gave it a five star
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and Cold
on July 28, 2023
Posted by: Lbeam2
from Golden Valley AZ
[This review was collected as part of a promotion.] We are enjoying our Whirlpool refrigerator! Got it at a good price. We picked it up and it was easy to install.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good machine , not happy with the water dispenser
on July 28, 2023
Posted by: Would recommend Whirlpoo
from Tennessee
[This review was collected as part of a promotion.] Side by side water and ice NOT water in Front of ice lever
Water runs down front of the machine .
Cools and freezes fine.
Water runs down front of the machine .
Cools and freezes fine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems Adequate
on July 29, 2023
Posted by: Donna
from Buda, TX
[This review was collected as part of a promotion.] It was in the new home I purchased so I didn't pick it out. I would prefer a bottom freezer so the top part could hold large serving trays. Love that the ice maker seems flawless. Previous fridge ( Samsung) always had issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Does’t show fingerprints.
on July 29, 2023
Posted by: Frank28
from Milton, Florida
[This review was collected as part of a promotion.] Like the side by side, so easy to find things. The water is easy to get to.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com