Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1 out of 5
4.1
(6,908 Reviews)
Open Ratings Snapshot
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,246 out of 5,443
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5 out of 5
5
Great features!
on December 1, 2025
Posted by: Grandma G
[This review was collected as part of a promotion.] Our old one quit after 18 years, lucked out and this one was on sale. I really like the ice maker as it dispenses ice faster than our old one. Only had for a couple weeks, so far so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great price. It has lots of features and storage
on November 30, 2025
Posted by: Palanga
from Greensboro NC
[This review was collected as part of a promotion.] I have had this for two weeks and I am delighted. It keeps the food cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Very happy
on November 30, 2025
Posted by: Paulena65
from Henderson,NV
[This review was collected as part of a promotion.] Bought about a month ago and so far very happy with everything
Was not able to hook it to water supply for ice maker when delivered I am now trying to to get it hooked up I was told it would not be a problem to get it hooked when ready
But when I called and told them we were ready they all acted like I had two heads and no one seemed to know anything about it but my fault for not getting better documentation about the help
Hopefully when water and ice is hooked up it works as good as refrigerator has been working
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Replacement for previous similar Whirlpool
on November 30, 2025
Posted by: suzjo
from PA
[This review was collected as part of a promotion.] Event the models were similar in style and size, tis modeldoes not contain a meat/cheese keeper drawer and the freezer seems smaller because the ice maker is on the top shelf inside instead of the door like previous model. The refrig is nice but the changes to shelf placements will take some habit changes in useage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
good looking
on November 30, 2025
Posted by: lolu
from Tucson,AZ
[This review was collected as part of a promotion.] ice maker does not make enough ice. Live in AZ; never enough ice for drinks. Large family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Good quality
on November 30, 2025
Posted by: clwhited45
from Southside, Al
[This review was collected as part of a promotion.] I am very happy with this product . Has all of the features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on November 30, 2025
Posted by: Spoomanchu
from Aiken, SC
[This review was collected as part of a promotion.] We've just bought a new home and it came with all new Whirlpool appliances (including this refrigerator). We love them all. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
More space
on November 29, 2025
Posted by: Hkm25
from Silver Lake, Indiana
[This review was collected as part of a promotion.] I am satisfied with this product. Happy with the way it works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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