Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Stopped working after 6 months
on January 24, 2023
Posted by: LJenkins
from Chattanooga
[This review was collected as part of a promotion.] I bought it in July 2022. It's spacious and looks nice. It slowly stopped working in December 2022. I was not able to get a service call until mid January 2023. Parts have been ordered and now I am just waiting -
On the service call, the Representative said there have been several calls like this about this particular model.
On the service call, the Representative said there have been several calls like this about this particular model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us,
LJenkins. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jgIF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
LJenkins. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jgIF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Beautiful in my kitchen
on January 24, 2023
Posted by: Cindy
from West Virginia
I bought this in July as part of my kitchen remodel. I love the side by side. My only complaint is that the water dispenser is located at the front of the ice dispenser. It is a pain to have to fill anything up as I use it for my dogs water bowls and coffee pot. Horrible design and wish the pictures showed it better.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Convenient but too much condensation
on January 25, 2023
Posted by: TomC
from FL
[This review was collected as part of a promotion.] It came with the house we bought. It’s a nice size but doesn’t respond to the settings.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new side by side
on January 26, 2023
Posted by: Darlene
from Burlington NC
[This review was collected as part of a promotion.] We bought this side by side to replace a 15 year old Whirl Pool Gold refrigerator with freezer on the bottom.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features , love the ice maker.
on January 26, 2023
Posted by: Marie
from Hinesville GA
[This review was collected as part of a promotion.] Product came with the house ithat I purchased and I’m enjoying it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just okay
on January 26, 2023
Posted by: Nana
[This review was collected as part of a promotion.] We recently purchased this refrigerator approximately 2 weeks ago. It's very noisy. You can hear it running from 2 rooms away. The water dispenser doesn't consistently cool the water. The door hinges are visible on both sides; however, on the left side, wires are exposed which are unattractive. I do like the fingerprint resistant stainless steel. It's also easy to see almost all of your items stored on the shelves.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
No Complaints
on January 26, 2023
Posted by: Allexa
from Indianapolis
[This review was collected as part of a promotion.] We’ve had this about 2 months now and have had no issues. I like the look of it and it’s easy to clean and organize the shelves at different levels.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice cold fridge
on January 27, 2023
Posted by: Happy Happy
from Rocky Mount, NC
[This review was collected as part of a promotion.] I have this for a month and love it. If left on high it will freeze some items. The only reason I didn’t give it 5 stars is the water dispenser sometimes it engaged accidentally when getting ice because of the close proximity of both activation paddles. It is easy to bump the water paddle on the way in to get ice and make a mess. I guess I will get use to it.
Written by a customer while visiting whirlpool.com