Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
on December 3, 2025
Posted by: Kahuku73
[This review was collected as part of a promotion.] Miss my GE. No cold water reservoir. No cold cut drawer. No temperature display.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and very quite.
on December 3, 2025
Posted by: Priscilla
from 1465 Sarasota Trail
[This review was collected as part of a promotion.] I bought this refrigerator 2 weeks ago and it is outstanding.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job. But loud!
on December 3, 2025
Posted by: BigHiggy
[This review was collected as part of a promotion.] Not sure what to say. It cools and freezes. But it is the loudest refrigerator I have ever owned. Our previous fridge you couldn’t even hear it running.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good unit except the ice machine
on December 3, 2025
Posted by: Charlie
[This review was collected as part of a promotion.] For the most part the unit is great. The problem is the ice machine is so slow to make ice. It took over a week to get the tray half way full.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on December 2, 2025
Posted by: Dorairaj
from Louisville
[This review was collected as part of a promotion.] Recently, I bought a refrigerator and it's good. All the products I purchased are Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Down in a month
on December 2, 2025
Posted by: Disappointed
from Florida
[This review was collected as part of a promotion.] Not even a month in and need a service repair person due to a loud whining noise from freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 3, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://tinyurl.com/Whirlpool-Facebook or Direct Message on Instagram at https://tinyurl.com/Whirlpool-Instagram, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 856513.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice french doors
on December 2, 2025
Posted by: Steve
[This review was collected as part of a promotion.] Looks great...works nice! I like the metallic finish on it as well. Also it rolls easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on December 2, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] I am very pleased with my whirlpool refrigerator it is the perfect size for my needs
Written by a customer while visiting whirlpool.com