Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Decent but falls short
on December 4, 2022
Posted by: Ed20
[This review was collected as part of a promotion.] Got this with a new build house we got. The fridge and freezer coldness are awesome. Space seems too skinny and the water dispenser would drip one or two drops of water after getting water and creates a water stain on the door. Wish they extended the drip tray 2-3cm out to prevent this
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointing
on December 4, 2022
Posted by: Darb
from Baltimore, MD
[This review was collected as part of a promotion.] First and foremost I am not even sure if this is stainless steel or what the materials is but it is impossible to clean the front. Inside there needs to be at least one more additional storage drawers and the two that are there are difficult to pull in and out. The temp for both the fridge and freezer are great and the size is good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 7, 2022
Thank you for sharing your insights with us, Darb. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Features
on December 5, 2022
Posted by: Dee39
from Fremont CA
[This review was collected as part of a promotion.] I had to remove storage cabinets because of the height of the refrigerator.The top shelf area is too large and wasted space. Adjustable shelves should offer more choices for placement. There is no snack/deli drawer and I haven't been able to find one that will fit.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not sure how good it is
on December 6, 2022
Posted by: Jerry
from Corona Ca
[This review was collected as part of a promotion.] I am having problems with the ice maker and with the leveling feet on the front. They were not installed from the factory and nobody knows for sure.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Would never get another stainless steel appliance
on December 6, 2022
Posted by: Deni
[This review was collected as part of a promotion.] Ice maker keeps clogging, and the outside is too hard to keep clean.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A little disappointed
on December 7, 2022
Posted by: Eric
from Texas
[This review was collected as part of a promotion.] The major issues with this appliance are that it is pretty noisy when running. I have a quiet house and can hear it too much. Also it has the same problems that I had with a much older whirlpool ice maker. The ice gets jammed in the shoot and leaks water when it melts. You think after all these years they could have come up with a better design. Oh yea they have one but this was the only one available when my fridge went out
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator but ice maker does not keep up.
on December 7, 2022
Posted by: NPOKaty
from Katy, TX
[This review was collected as part of a promotion.] This refrigerator replaced an1996 Whirlpool refrigerator. We bought Whirlpool due reliability and icemaker. However, the model doesn’t make as much ice. Our family uses lots of ice. Other features of the refrigerator are fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
whirlpool side by side
on December 7, 2022
Posted by: Reddog
from Memphis, Tn
[This review was collected as part of a promotion.] nice appliance for the price performance is great. space is excellent for what i store. quiet while running not like my previous refrigerator.
Written by a customer while visiting whirlpool.com