Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Nice refrigerator
on December 15, 2022
Posted by: Glenn
from Seekonk Massachusetts
[This review was collected as part of a promotion.] I bought this refrigerator and it was delivered last week so far it is good but it is missing the top shelf ??why would you design a refrigerator with 4 shelf mounts and not include the top shelf???!!! Look on your website and there are no shelves to buy. My wife is not happy with that!! Was the shelf not installed at the factory if not then please contact me seems like a mistake
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Gisele Lanouette
on December 15, 2022
Posted by: Gisèle Lanouette
from Vero Beach Florida
[This review was collected as part of a promotion.] Perfect conditions! Excellent! I'm very happy! Good product
Moi
Moi
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance. Covers all the Bases.
on December 15, 2022
Posted by: Court
from New England Area
[This review was collected as part of a promotion.] This refrigerator, is a great value, for our home. Keeps our frozen goods, and foods needing refrigerating, in ready to use fashion.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 15, 2022
Posted by: Betty
from South Shore,Ky
[This review was collected as part of a promotion.] I bought this a month ago and I really like it. It’s really nice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
No sealed system.
on December 15, 2022
Posted by: Katie
from Lawrenceville GA
[This review was collected as part of a promotion.] My refrigerator stopped working due to having no sealed system I am having to get a replacement due to this issue
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 23, 2022
Thank you for sharing your insights with us, Katie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge
on December 13, 2022
Posted by: Jason
from Alabama
[This review was collected as part of a promotion.] This refrigerator came with the house we purchased, and we really enjoy it. It is a bit smaller than what we are used to, but it works well, and we have had no problems.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Side by side
on December 13, 2022
Posted by: Nelson 349
from Atlanta
[This review was collected as part of a promotion.] I've had this refrigerator for seven months and had problems since. When schedule an appointment it takes them 3 to 4 days to come to repair it. After technician left the problems came back after 2 weeks. Waste of money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 15, 2022
Thank you for sharing your experience with us, Nelson 349. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook http://spr.ly/64293HKuD or Twitter @KitchenAidCare. We look forward to speaking with you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on December 11, 2022
Posted by: Flo35
from Denniston, KY
[This review was collected as part of a promotion.] I am so happy that I chose this refrigerator. There are many things I love about it, but one of my favorites is the amount of space!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com