Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1 out of 5
4.1
(6,912 Reviews)
Open Ratings Snapshot
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,247 out of 5,446
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5 out of 5
5
Switched and Glad I did!
on January 14, 2023
Posted by: Cheerful
from San Antonio, Tx
[This review was collected as part of a promotion.] My old side by side died unexpectedly so I immediately began to research new appliances. I had not used Whirlpool but the facts led me to give one a try and I am so pleased with it. It gives me lots of room, cools better than my old appliance and makes beautiful crushed as well as cubed ice. It meets or exceeds all my expectations…glad I switched to Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love the side by side doors
on January 14, 2023
Posted by: Reba
from Tucson,az
[This review was collected as part of a promotion.] So easy to store things in refrigerator and freezer. Lots of shelves
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice looking with ample room
on January 13, 2023
Posted by: Tony O 065
from Taneytown, MD
[This review was collected as part of a promotion.] We purchased this on Christmas Eve due to our old fridge dying. Had a slight problem getting water through the system but it eventually worked itself out. Not fond of the lighting on the ice/water dispenser as it is way back and makes it tough to see when the bottle or glass is full. Need to adjust the drawers to allow extra room for small items between them
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Bad purchase
on January 13, 2023
Posted by: Wally
from Virginia
[This review was collected as part of a promotion.] I purchased this Item brand new, the problem I have is it keeps dripping water from the dispenser, they have tried to fix it for almost a year, finally they said it is not going to be fixed, and Whirlpool exchange it, and I have same issue with the new one again... I would never ever go with it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2023
Thank you for sharing your insights with us, Wally. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64253XKYL or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Everything broke first month
on January 13, 2023
Posted by: Jonny
from Laveen, Az
[This review was collected as part of a promotion.] Ice machine broke, dent if front upon arrival 10 week wait time
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2023
Thank you for sharing your insights with us,
Jonny. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243XKGe or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love it!
on January 13, 2023
Posted by: Berrykidsmom
from Myrtle Beach
[This review was collected as part of a promotion.] I bought this refrigerator because I had almost the exact model Whirlpool in my previous house. I love that you can get water and ice from the door without changing the settings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Noises.
on January 12, 2023
Posted by: Soundsensitive
from Colorado
[This review was collected as part of a promotion.] Our refrigerator was included in a new build townhouse. The design of the house is very open. The noise from the compressor and the ice maker on the refrigerator is a constant irritation in the house
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Glad I bought it
on January 11, 2023
Posted by: RFinCC
from Carson City. NV
[This review was collected as part of a promotion.] Very glad I purchased this. Very happy with all aspects.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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