Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Stopped working after 6 months
on January 24, 2023
Posted by: LJenkins
from Chattanooga
[This review was collected as part of a promotion.] I bought it in July 2022. It's spacious and looks nice. It slowly stopped working in December 2022. I was not able to get a service call until mid January 2023. Parts have been ordered and now I am just waiting -
On the service call, the Representative said there have been several calls like this about this particular model.
On the service call, the Representative said there have been several calls like this about this particular model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us,
LJenkins. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jgIF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
LJenkins. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jgIF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super side by side
on January 24, 2023
Posted by: Karkonceptz
[This review was collected as part of a promotion.] Awesome side by side works great and easy to clean super set up
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficiency easy to clean !
on January 23, 2023
Posted by: Bucc
from Florida
[This review was collected as part of a promotion.] Was placed in our new home and runs just fine ! Makes ice quickly and quietly !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent quality and great features
on January 22, 2023
Posted by: Sweetie
from Palm Beach Gardens, Florida
[This review was collected as part of a promotion.] Everything works perfectly much better than a larger more expensive refrigerator we had before
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on January 22, 2023
Posted by: Kenneth
from Sudbury. Mass.
[This review was collected as part of a promotion.] This refrigerator is high quality and very quiet. It’s spacious and well lit. I’m very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator
on January 21, 2023
Posted by: Fred A
from Cheyenne Wyoming
[This review was collected as part of a promotion.] I’m a Handicapped veteran in wheelchair and this is very usable fridge. When we first got it installed ice machine wasn’t working but once I replaced the filter it seems to be working fine and is also a very sharp looking unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not so great.
on January 20, 2023
Posted by: New Home Owner
from Monrovia Indiana
[This review was collected as part of a promotion.] I don’t like the position of the water and ice dispensers. Very inconvenient and always hits the water dispenser when going to dispense ice only. Leaves a mess on my wood floor and my refrigerator with water stains.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Convenient, efficient and space saving
on January 20, 2023
Posted by: Mike C
from Estero, Fl
[This review was collected as part of a promotion.] We are very happy with this Whirlpool refrigerator. Space saving, efficient and convenient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com