Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Just OKAY.
on February 20, 2023
Posted by: Honest25
[This review was collected as part of a promotion.] We’re very blessed to have an energy efficient appliance and if course it’s a beautiful looking fridge but that’s about it for positives. We have kids and locations for ice and water dispense can be tricky. They overlap and sometimes the wrong thing can be hit. Storage space lacks greatly and a family of 5 makes it even harder. Fridge space seems very narrow and lacks good storage. Ended up having to get a second fridge for overflow.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 22, 2023
Hello Honest25,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice but Basic
on February 19, 2023
Posted by: Susan
from Nokomis, FL
[This review was collected as part of a promotion.] This refrigerator came with our new build. It’s quite similar to Whirlpool refrigerator I had in my previous home. I think it will serve us well. However, there are two omissions from this model that surprised me. One is that there is no removable grate beneath the ice/water dispenser and secondly there is no meat/cheese/snack drawer. When I tried to inquire as to whether I could purchase them separately I was told that these parts are not even made for this model. Why?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
learning more about refrigerator.
on February 18, 2023
Posted by: Will
from Texas
[This review was collected as part of a promotion.] So far so good it seems to be working good. It is too soon to tell
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just right for 2 person family.
on February 18, 2023
Posted by: Kat57
from Texas
[This review was collected as part of a promotion.] Pleased so far. Hope it doesn’t have any issues for a long time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautful Refrigerator
on February 18, 2023
Posted by: Bsan
from NJ
[This review was collected as part of a promotion.] Love it. Easy to store things. the water and ice dispenser is great. No issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great.
on February 17, 2023
Posted by: Possum
from Louisville,KY
[This review was collected as part of a promotion.] My fridge wore out, but I was able to get this new one the next day! The doors are slick w/out the probs w/stainless. Wish for another shelf. Overall, I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A lot of room
on February 17, 2023
Posted by: Dale
from Pikevillke ky
[This review was collected as part of a promotion.] It has a lot of room and stats cold I would definitely recommend this appliance it was a smart purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator delivered Jan 25,2023
on February 17, 2023
Posted by: jturner
from REDDING CA
[This review was collected as part of a promotion.] I AM NOT HAPPY WATER DISPENCER IS FROZEN PLUS LETTUCE IS ON LOWEST COOLING NO ONE WANTS TO HELP ME This is the second item that has not worked
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2023
Thank you for sharing your insights with us, jturner. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264037.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com