Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Size
on December 17, 2025
Posted by: Vince
[This review was collected as part of a promotion.] Nice size. Holds much more than my last refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 17, 2025
Posted by: Wheels 33
[This review was collected as part of a promotion.] Best Refrigerator I have ever owned. I would definitely recommend it! Thank you Whirlpool Corporation!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple and straightforward!
on December 17, 2025
Posted by: Jenn
from Alton Illinois
[This review was collected as part of a promotion.] Such a simple fridge. Has what I need and was a great price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful refrigerator freezer
on December 17, 2025
Posted by: Marylove
[This review was collected as part of a promotion.] I love my new refrigerator. The refrigerator/freezer works as it should. We have not hooked up the water and ice yet. My son said he would do it for me for a Christmas present. I’m married to a general contractor that could do it… But you know the same. The plumber’s wife always has leaky faucets. Lol.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Go Patriots
on December 16, 2025
Posted by: Robert
[This review was collected as part of a promotion.] Refrigerator/freezer is fine.
Owner’s manual is very weak, lacking instructive information and diagrams that would provide clarity in operation and maintenance of product.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Need shelf
on December 16, 2025
Posted by: Nanook
[This review was collected as part of a promotion.] Nice frig, the only problem is that to me it is missing a shelf. It comes with 3, clearly space for 4. Looking to get another shelf
Written by a customer while visiting whirlpool.com
Customer Rating
1
cheap for a reason...
on December 16, 2025
Posted by: DebS
[This review was collected as part of a promotion.] Ice machine stopped working after a week...froze up solid! No meat drawer...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 878901
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent features
on December 15, 2025
Posted by: Whetrock48
[This review was collected as part of a promotion.] After just over one week's experience with my appliance, I can attest that it appears well made and has performed flawlessly. This side-by-side has all the features and versatility that I desired.
Written by a customer while visiting whirlpool.com