Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Beautiful!!
on July 22, 2023
Posted by: Jess674
from Henderson,NV
[This review was collected as part of a promotion.] This is a beautiful refrigerator!! All of my appliances are Whirlpool so this is a great addition!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A life saver
on July 22, 2023
Posted by: MeMe
from Tinley Park,IL
[This review was collected as part of a promotion.] Our almost 20 year old refrigerator died 2 days before we were to leave on vacation. We were rushed to find a replacement that would deliver quickly. We were blessed to find this one!!! Great value and everything we needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Beautiful outside
on July 22, 2023
Posted by: Momg
from Johns Creek, GA
[This review was collected as part of a promotion.] I wish I had looked more closely at the interior of the freezer. It is much too narrow and I have lost needed freezer space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the look and smudge proof
on July 21, 2023
Posted by: Mawmaw06
from South Carolina
[This review was collected as part of a promotion.] I bought this refrigerator going on a month now and We are so pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Side-by-side stainless steel refrigerator
on July 21, 2023
Posted by: Veronica
from McDonough, GA
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and I am delighted that I bought it, it a Beauty to look at and it works wonderfully ,I am sure I made the right purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just ok
on July 21, 2023
Posted by: WendyH
from Punta Gorda Florida
[This review was collected as part of a promotion.] The freezer is too small, the only positive thing about it is, it’s good for maybe two people and the best thing about it is it’s a great icemaker. I wish the water in the ice or set a part separately and not stacked on top of each other but I do like the icemaker a lot. I like more space in my freezer and refrigerator. We will be getting a new one. This is a new one from our new build.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
HORRID STAINLESS STEEL FINISH! TOO SMALL...
on July 20, 2023
Posted by: Montana
from BELGRADE, MONTANA
[This review was collected as part of a promotion.] FOR OVER 20 YEARS, I'VE HAD STAINLESS STEEL WHIRPOOL APPLIANCES. ALL COULD BE WASHED WITH HOT SOAPY WATER AND DRIED WITH A CLEAN TOWELL. NO STREAKS.
THE FINISH ON THIS WHIRPOOL REFRIGERATOR IS HORRIBLE! F- I HAVE TWICE TRIED TO WASH WITH CLEAN, HOT SOAPY WATER AND THE FINISH LOOKS LIKE I WASHED IT WITH GREASE AND MILK!
Plus, it's a good thing we are retired and EMPTY NESTERS. This refrigerator holds absolutely nothing...
Did Whirlpool hire a 18 year old to design this? Why change a great stainless finish, washable and practical, to some crazy stainless finish that you can't shine? ABSURD!
SHAME ON WHIRPOOL!
THE FINISH ON THIS WHIRPOOL REFRIGERATOR IS HORRIBLE! F- I HAVE TWICE TRIED TO WASH WITH CLEAN, HOT SOAPY WATER AND THE FINISH LOOKS LIKE I WASHED IT WITH GREASE AND MILK!
Plus, it's a good thing we are retired and EMPTY NESTERS. This refrigerator holds absolutely nothing...
Did Whirlpool hire a 18 year old to design this? Why change a great stainless finish, washable and practical, to some crazy stainless finish that you can't shine? ABSURD!
SHAME ON WHIRPOOL!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359687.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cheaply built and already in need of repairs
on July 20, 2023
Posted by: Villager
from Prairie Village KS
[This review was collected as part of a promotion.] The finish corrodes easily, the control board needed replacing in less than six months. The interior components are flimsy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
Hello Villager,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359560.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359560.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com