Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Works as designated
on July 23, 2023
Posted by: Ace1
from Ball, LA
[This review was collected as part of a promotion.] I purchased the refrigerator in March, 2023. It works fine. I would love to have a 'deli' drawer, but didn't notice that this only had 2 drawers- one for meat and 1 for veggies. My bad-too much going on at the time.
[This review was collected as part of a promotion.] I have had nothing but issues with this refrigerator ever since i hot in our NEW home. Not even a year, and going to need to have a service tech come back gor a second time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Whirlpool. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360588. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Uses much more power than than my 15 year old Kenmore Refrigerator. The refrigerate unit appears appears to be running between 70 to 80 percent of the time. At this rate I expect it to have a very short life span.
[This review was collected as part of a promotion.] Received the refrigerator in great condition and delivered with care from two great movers. However, the icemaker was not the one portrayed on the ice tray cover. The directions on how to set the icemaker in the off position, other than the on/off switch, showed an arm to be positioned. But there was NO Arm to position. The directions and illustration didn't match the actual icemaker installed and prompted a service call which I cancelled once I figured out the issue.