Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1 out of 5
4.1
(6,912 Reviews)
Open Ratings Snapshot
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,247 out of 5,446
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5 out of 5
5
Works as designated
on July 23, 2023
Posted by: Ace1
from Ball, LA
[This review was collected as part of a promotion.] I purchased the refrigerator in March, 2023. It works fine. I would love to have a 'deli' drawer, but didn't notice that this only had 2 drawers- one for meat and 1 for veggies. My bad-too much going on at the time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good refrigerator
on July 23, 2023
Posted by: DotDot 23
from North Carolina
[This review was collected as part of a promotion.] It's a good refrigerator. I'm happy I purchased it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very nice,great features
on July 22, 2023
Posted by: Tyron28
from South Carolina
[This review was collected as part of a promotion.] I bought this a month ago,very happy.It’s everything that I wanted.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Horrible
on July 22, 2023
Posted by: Whirlpool
[This review was collected as part of a promotion.] I have had nothing but issues with this refrigerator ever since i hot in our NEW home. Not even a year, and going to need to have a service tech come back gor a second time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Whirlpool. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360588.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Power Usuage
on July 22, 2023
Posted by: drpacehb
[This review was collected as part of a promotion.] Uses much more power than than my 15 year old Kenmore Refrigerator. The refrigerate unit appears appears to be running between 70 to 80 percent of the time. At this rate I expect it to have a very short life span.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very quiet and looks great
on July 22, 2023
Posted by: No nickname
from Grimes IA
[This review was collected as part of a promotion.] I’ve had it about a month and I’m very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Appreciate The Product
on July 22, 2023
Posted by: James
from Goose Creek, SC
[This review was collected as part of a promotion.] Received the refrigerator in great condition and delivered with care from two great movers. However, the icemaker was not the one portrayed on the ice tray cover. The directions on how to set the icemaker in the off position, other than the on/off switch, showed an arm to be positioned. But there was NO Arm to position. The directions and illustration didn't match the actual icemaker installed and prompted a service call which I cancelled once I figured out the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Only one question..WHT is ice maker so noisy?
on July 22, 2023
Posted by: Mickey
from Rock hill sc
[This review was collected as part of a promotion.] Great fridge. Very roomy. Needs more storage bins in niddle for butter, etc
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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