Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great Features
on August 4, 2023
Posted by: Hambone
from California
[This review was collected as part of a promotion.] Very pleased with following features - Temperature control settings, ice shape being small cubes, shelf spacing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful Fridge
on August 4, 2023
Posted by: Jill
from Lake Orion Mi.
[This review was collected as part of a promotion.] It actually gets colder than I need. Turned down from ideal was freezing my veggies?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator.
on August 4, 2023
Posted by: Twistedrider
from Texas
[This review was collected as part of a promotion.] This is a great refrigerator. Seems to work very well and doesn't give me any problems.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lacks one shelf and can’t buy one!
on August 4, 2023
Posted by: MacM
from McMinnville TN
[This review was collected as part of a promotion.] This model is lacking one shelf, has no meat and cheese bin and you cannot buy a tray t fill the gap. This is unconscionable sales practice. It was undisclosed. You cannot buy one through Whirlpool. We would not have bought it and advise buyers to beware. Shoddy!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 4, 2023
Hello MacM,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 367185.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 367185.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty noisy
on August 3, 2023
Posted by: Mojoe
from Illinois
[This review was collected as part of a promotion.] I know this isn't the Cadillac of refrigerators yet I find quite noisy. Yes I will probably get used to it. Still. The ice maker is slow to make ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Side by. Side
on August 3, 2023
Posted by: Gina
from Albemarle
[This review was collected as part of a promotion.] Side by side with lots of room, ice maker works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on August 2, 2023
Posted by: Smith
I bought this a month ago and am so happy that i did..
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not good
on August 2, 2023
Posted by: Jessica
from Schriever, Louisiana
[This review was collected as part of a promotion.] Not happy paid all kids of money for this refrigerator and the ice machine does not work and it’s only 11 months old
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, August 2, 2023
Thank you for sharing your insights with us, Jessica. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 365751.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com