Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Great refrigerator for the price
on December 26, 2025
Posted by: Paukenpoi
from Honolulu, HI
[This review was collected as part of a promotion.] We bought this refrigerator two weeks ago. We like it but the water/ice dispenser leaks a little water. Other than that,the refrigerator is excellent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
good
on December 26, 2025
Posted by: denzella
[This review was collected as part of a promotion.] worked well through July started freezing up making noises
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very basic
on December 26, 2025
Posted by: Annette
[This review was collected as part of a promotion.] Icemaker is slow making ice very small ice tray, and the water dispenser is to close to ice dispenser so you have to be careful when getting ice because it’s easy to hit both with a larger cup and it makes a mess. The refrigerator is a sis by side and there’s not a lot of room. Parts are plastic easily broken. Within 5 weeks of owning the whole freezer and refrigerator went down due to a computer part which Whirlpool took care of same day. Customer service is good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My Christmas Gift
on December 25, 2025
Posted by: JennF
[This review was collected as part of a promotion.] I bought this to replace a GE that came with my new Ryan Home - Love GE but hated the size of the fridge and its inefficient compartments so looked around for a better fit. Love this side by side especially the refrigerator door which hold lots of large bottles leaving room inside for food containers etc. My only issue: 2 missing refrigerator shelves. They were shipped by the company but, they are shorter in length than the original - sigh! No need to complain again! It's a keeper.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great price and good features
on December 24, 2025
Posted by: Chance1980
from Las Vegas
[This review was collected as part of a promotion.] Very pleased with my purchase, looks great in my kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 24, 2025
Posted by: tiger 87
[This review was collected as part of a promotion.] best refrigerator i have ever owned
it has everything i need in a refrigerator
it has everything i need in a refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
4
pretty good
on December 24, 2025
Posted by: mike
[This review was collected as part of a promotion.] The refrigerator is great, the ice maker not so much. It's product is slow when compared with the older ice maker that had come been a standard model for some 30 years. I'm referencing those with the metal off/on arm.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great new features
on December 24, 2025
Posted by: Divndoc97
[This review was collected as part of a promotion.] Replaced a whirlpool side-by-side that was 19 years old. Love the updated features. Water dispensing is much quicker. New shape to the ice cubes. Good space inside with larger shelves on the door actually facilitating how much you can put inside.
Written by a customer while visiting whirlpool.com