Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Ice Maker
on August 25, 2023
Posted by: Illinois to Iowa Guy
from Iowa
[This review was collected as part of a promotion.] The height of the ice maker is too small. If you use a cup taller than 6", it is hard to fill it with ice and almost impossible to avoid hitting the water button.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful
on August 24, 2023
Posted by: Patti
from New Jersey
[This review was collected as part of a promotion.] I’m so happy I purchased this refrigerator . I will recommend this to everyone
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needed replacement less than year old
on August 23, 2023
Posted by: Valerie
from New Jersey
[This review was collected as part of a promotion.] Bought this in July 2022. Camp home after camping in June 2023 to a completely hot, fried fridge, loosing entire contents.
Caused during production , replacement took 9 weeks.
New fridge is 2 weeks old and the ice maker has stopped working.
Definitely would not purchase if had to start over again.
Caused during production , replacement took 9 weeks.
New fridge is 2 weeks old and the ice maker has stopped working.
Definitely would not purchase if had to start over again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Thank you for sharing your insights with us, Valerie. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378545.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Needs fixing.
on August 23, 2023
Posted by: Ruth
from Hendersonville, NC
[This review was collected as part of a promotion.] I bought this in July and already needs repair. The top shelf needs to be repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Thank you for sharing your insights with us, Ruth. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378334.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the space
on August 23, 2023
Posted by: Dee 75
from Albrightsville, Pa.
[This review was collected as part of a promotion.] I have so much room in it! Roomy in the freezer and refrigerator! Holds so much more food than my last one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice interior-bright, roomy
on August 23, 2023
Posted by: Cathy 0221
from Cleveland, OH
[This review was collected as part of a promotion.] This refrigerator is noisy when it is running-loud humm! Dispenser for ice and water too short.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool refrigerator
on August 23, 2023
Posted by: Buddy
from NC
[This review was collected as part of a promotion.] Love my new Whirlpool refrigerator Side-by-Side is fantastic. Just wish it had another shelf inside the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice
on August 22, 2023
Posted by: Suzq
from AL
[This review was collected as part of a promotion.] Although I’ve not used this too much I love the ice and water features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com