Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Just what we wanted
on August 27, 2023
Posted by: mec27
from Parrish, FL
[This review was collected as part of a promotion.] We bought this about a month ago. Love it! Very spacious
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Performance
on August 27, 2023
Posted by: Bad Refrigerator
from Raleigh MS
[This review was collected as part of a promotion.] Complications within 4 months. Freezing foods on upper shelves even after adjusting to lowest settings on the refrigerator side and started a loud humming noise that would go on for hours and then stop.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Hi Bad Refrigerator,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 380639.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 380639.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Fridge
on August 27, 2023
Posted by: Sully
from TN
[This review was collected as part of a promotion.] This was in the new house we bought so was pleasantly surprised. Just enough room for 2 people. The water dispenser is in a little odd position right above the ice dispenser so I need to get used to that. Otherwise, we’re pleased so far.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
ice maker
on August 26, 2023
Posted by: gigi h
from winston salem nc
[This review was collected as part of a promotion.] we purchased in march and the ice maker is broken its my favorite thing everything else is great the food stays fresh and crisp.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It rolls out!! Best Feature ever!!
on August 26, 2023
Posted by: DeeDee3
from Tennessee
[This review was collected as part of a promotion.] I’ve had my Whirlpool Fridge for about a month and I’m really enjoying all of its features!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great looks and size
on August 25, 2023
Posted by: Kevin
from St clair mo
[This review was collected as part of a promotion.] I bought it because of the price and the useable space inside
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on August 25, 2023
Posted by: Babs 83
from Columbia, MO
[This review was collected as part of a promotion.] Ice maker is terrible and made cheaply - all plastic - no arm to move up and down /crap
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Na
on August 25, 2023
Posted by: Nana
from Lake Charles
[This review was collected as part of a promotion.] Delivery was not complete and left without showing me how it functions Left blue tape all over. Bottom still has foam that was not removed
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com